Dinesh Divekar
Business Mentor, Consultant And Trainer
Mayuri Verulkar
Hr Manager
Biswas.biswajit1
Export-import, Administrative
Kavikrishna.pink
Assistant Manager - Marketing At Sahaj Hanalytics
Kamalakumar
Business Head
+7 Others

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We are a new organisation and have sales people working all over India. Though we have the system of sending daily sales report(DSA) at the end of the day, but there is no valid proof of their actually working on the job or not. Like we have found in one instances that the person was not actually working and we have terminated his services. Now we want to put a fool proof process where we can be sure if the sales person is actually working or not. Can anybody help us with suggestions.
From India, Mumbai
Manashi,
Sales and Business Development are typical role where they are only getting the clients...
Check for the performancewise data and really improved and given better results, Y R U woried about whether they are doing business or not.
If you try to track then that will another stress and expenses.
VJ

From India, Madras
Dear Manashi,
This problem is not with you but everywhere. This problem occurs when there is no defined sales process. As a part of sales process, you need to develop "Sales Call Evaluation Sheet". This is not just dumb DSA but far beyond and your salesperson won't be able to concoct anything in it.
If you wish I will design the customised sales process. However, it may be noted that making standardised sales process is no easy task. It requires lot of efforts. The benefit of having your own process is that sales persons may come and go and process will remain with you and day by day or month by month or year by year it will get enriched further.
Please talk to your management find out possibility of working together.
Thanks,
Dinesh V Divekar


.

From India, Bangalore
Mr Dinesh,
The issue is we are into Channel sales. i.e the sales people are required to appoint Master Distributor/Area or even retails. When we say retailer, this are usually shops and small business units. I doubt if any shopkeeper will take time to fill the Sales Call forms.

From India, Mumbai
Dear Manashi,
Please check my post correctly. I had written ""Sales Call Evaluation Sheet" and not "Sales Call Forms".
"Sales Call Evaluation Sheet" is to be filled by sales executive immediately after the sales call. However, in your case since it is small shopkeepers and retailers, you need to make elaborate the DSA report.
Thanks,
Dinesh V Divekar

From India, Bangalore
If u just wat to track their movement or policing, there can be many ways;
1. Give them GPRS, providing there actual location. This is available on mobile phome also by certain mobil companies.
2. Make arragnment with Mobile compnaies to provie particular numbers location from their call made.
3. Talk to atleast one of the dealer concerned in his presence whom he is visiting.
4. Take camera pictures with date and mail to the HQ
5. Make arrangement with hotels, where, the sales person has to stay.
5. Of course, other common methods, vouchers, train ticlets etc., but these may not be genuine.

From India, Bhubaneswar
Hi,
Strong Monitoring and policing will make them innovate new methods of avoiding and deceiving. We need to work on the sales process, as Mr. Dinesh says, and create an environment of achievement orientation in the team. Don't get into a system of running the company with a stick. You will reach no where. Good people will leave the company and the rest will run around fooling the system.
The above approach has been very successful. One needs to create a good sales system which is energetic to implement and result oriented. A system which is focused on process adherence and end result achievement. You can send me more details on your company products and present network details. I will support you in developing the system on line. You can write to me at

From India, Hyderabad
Dear Manashi,

I'm Kavitha from Ramco systems ltd,I have a perfect solution for your query,Which you can implement a ERP solution for your business need to track sales,crm software which is apt to your business needs.This will track sales details and integrate with various location.We would like to discuss ways we can leverage our product to meet your needs with regard to our ramco enterprise solution.

Ramco Systems,as you may aware a part of the $875 million Ramco Group is a world leader in providing enterprise management solutions. We have been delivering our solutions to top organizations around the world including DLF, Citigroup India, Columbia Helicopters, Moser Baer,Gulf Petrochem, NACIL (Air India & Indian Airlines), Reliance Energy and a whole lot more.

Wehave seven major product suites – Ramco Enterprise Suite (For large corporations), Ramco Enterprise Asset Management Suite, Ramco Aviation, Ramco OnDemand ERP (For SMEs), Ramco Business Information Management Suite, Ramco Enterprise Process Suite, and Ramco Mine Management Suite.


If interested, I can share further information on our unique solutions. Looking forward to hear from you to initiate discussions.


Kindly forward & discuss this with your top management.Kindly contact me in the below address or drop an email to me and indicate your best time to reach.


From India, Madras
Hi Manashi,

Instead of worrying for the person's being on job or not, you should be more concerned about his output. Is he meeting the sales target assigned to him ? Whether he is able to bring business ?

First & Foremost you hav to build the company's culture . Its HR's responsibility to convey him the importance & implications of his job. If he performs company's sales would increases & so as the profit, & so his salary.

You need to define strong performance parameters for this profile instead of establishing any employee tracker. And ofcourse to execute this job you should have strong processes also, which are already discussed by the members.

What i mean to say is that we should give more stress on the results & outputs ofcourse to be achieved within the ethical limits.

Rgds,
Mayuri


From India, Pune
[QUOTE=Dinesh Divekar;1526294]Dear Manashi,

This problem is not with you but everywhere. This problem occurs when there is no defined sales process. As a part of sales process, you need to develop "Sales Call Evaluation Sheet". This is not just dumb DSA but far beyond and your salesperson won't be able to concoct anything in it.

If you wish I will design the customised sales process. However, it may be noted that making standardised sales process is no easy task. It requires lot of efforts. The benefit of having your own process is that sales persons may come and go and process will remain with you and day by day or month by month or year by year it will get enriched further.

Please talk to your management find out possibility of working together.

Thanks,

Dinesh V Divekar
Management Training Consultant
Bangalore - 560094
+91-99001-55394-

Beware of false knowledge; it is more dangerous than ignorance.[/Q

Hello Dinesh ji ,

Sorry I did not see this link before , but I too have the same worry . I need to have sales track process for my company . Is there any template through which we can get the guidance to make for our company . My Company - Aesthetic Solutions, Vadodara. W are into reflective coatings for Roof & walls. Complete exterior protection.

Regards

Neetu jain
Vadodara

From India, Vadodara

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