Dinesh Divekar
Business Mentor, Consultant And Trainer
Mayuri Verulkar
Hr Manager
Biswas.biswajit1
Export-import, Administrative
Kavikrishna.pink
Assistant Manager - Marketing At Sahaj Hanalytics
Kamalakumar
Business Head
+7 Others

Thread Started by #manaship

We are a new organisation and have sales people working all over India. Though we have the system of sending daily sales report(DSA) at the end of the day, but there is no valid proof of their actually working on the job or not. Like we have found in one instances that the person was not actually working and we have terminated his services. Now we want to put a fool proof process where we can be sure if the sales person is actually working or not. Can anybody help us with suggestions.
19th April 2011 From India, Mumbai
Manashi,
Sales and Business Development are typical role where they are only getting the clients...
Check for the performancewise data and really improved and given better results, Y R U woried about whether they are doing business or not.
If you try to track then that will another stress and expenses.
VJ
19th April 2011 From India, Madras
Dear Manashi,
This problem is not with you but everywhere. This problem occurs when there is no defined sales process. As a part of sales process, you need to develop "Sales Call Evaluation Sheet". This is not just dumb DSA but far beyond and your salesperson won't be able to concoct anything in it.
If you wish I will design the customised sales process. However, it may be noted that making standardised sales process is no easy task. It requires lot of efforts. The benefit of having your own process is that sales persons may come and go and process will remain with you and day by day or month by month or year by year it will get enriched further.
Please talk to your management find out possibility of working together.
Thanks,
Dinesh V Divekar


.
19th April 2011 From India, Bangalore
Mr Dinesh,
The issue is we are into Channel sales. i.e the sales people are required to appoint Master Distributor/Area or even retails. When we say retailer, this are usually shops and small business units. I doubt if any shopkeeper will take time to fill the Sales Call forms.
20th April 2011 From India, Mumbai
Dear Manashi,
Please check my post correctly. I had written ""Sales Call Evaluation Sheet" and not "Sales Call Forms".
"Sales Call Evaluation Sheet" is to be filled by sales executive immediately after the sales call. However, in your case since it is small shopkeepers and retailers, you need to make elaborate the DSA report.
Thanks,
Dinesh V Divekar
20th April 2011 From India, Bangalore
If u just wat to track their movement or policing, there can be many ways;
1. Give them GPRS, providing there actual location. This is available on mobile phome also by certain mobil companies.
2. Make arragnment with Mobile compnaies to provie particular numbers location from their call made.
3. Talk to atleast one of the dealer concerned in his presence whom he is visiting.
4. Take camera pictures with date and mail to the HQ
5. Make arrangement with hotels, where, the sales person has to stay.
5. Of course, other common methods, vouchers, train ticlets etc., but these may not be genuine.
21st April 2011 From India, Bhubaneswar
Hi,
Strong Monitoring and policing will make them innovate new methods of avoiding and deceiving. We need to work on the sales process, as Mr. Dinesh says, and create an environment of achievement orientation in the team. Don't get into a system of running the company with a stick. You will reach no where. Good people will leave the company and the rest will run around fooling the system.
The above approach has been very successful. One needs to create a good sales system which is energetic to implement and result oriented. A system which is focused on process adherence and end result achievement. You can send me more details on your company products and present network details. I will support you in developing the system on line. You can write to me at
21st April 2011 From India, Hyderabad
Dear Manashi,

I'm Kavitha from Ramco systems ltd,I have a perfect solution for your query,Which you can implement a ERP solution for your business need to track sales,crm software which is apt to your business needs.This will track sales details and integrate with various location.We would like to discuss ways we can leverage our product to meet your needs with regard to our ramco enterprise solution.

Ramco Systems,as you may aware a part of the $875 million Ramco Group is a world leader in providing enterprise management solutions. We have been delivering our solutions to top organizations around the world including DLF, Citigroup India, Columbia Helicopters, Moser Baer,Gulf Petrochem, NACIL (Air India & Indian Airlines), Reliance Energy and a whole lot more.

Wehave seven major product suites – Ramco Enterprise Suite (For large corporations), Ramco Enterprise Asset Management Suite, Ramco Aviation, Ramco OnDemand ERP (For SMEs), Ramco Business Information Management Suite, Ramco Enterprise Process Suite, and Ramco Mine Management Suite.


If interested, I can share further information on our unique solutions. Looking forward to hear from you to initiate discussions.


Kindly forward & discuss this with your top management.Kindly contact me in the below address or drop an email to me and indicate your best time to reach.


21st April 2011 From India, Madras
Hi Manashi,

Instead of worrying for the person's being on job or not, you should be more concerned about his output. Is he meeting the sales target assigned to him ? Whether he is able to bring business ?

First & Foremost you hav to build the company's culture . Its HR's responsibility to convey him the importance & implications of his job. If he performs company's sales would increases & so as the profit, & so his salary.

You need to define strong performance parameters for this profile instead of establishing any employee tracker. And ofcourse to execute this job you should have strong processes also, which are already discussed by the members.

What i mean to say is that we should give more stress on the results & outputs ofcourse to be achieved within the ethical limits.

Rgds,
Mayuri


21st April 2011 From India, Pune
[QUOTE=Dinesh Divekar;1526294]Dear Manashi,

This problem is not with you but everywhere. This problem occurs when there is no defined sales process. As a part of sales process, you need to develop "Sales Call Evaluation Sheet". This is not just dumb DSA but far beyond and your salesperson won't be able to concoct anything in it.

If you wish I will design the customised sales process. However, it may be noted that making standardised sales process is no easy task. It requires lot of efforts. The benefit of having your own process is that sales persons may come and go and process will remain with you and day by day or month by month or year by year it will get enriched further.

Please talk to your management find out possibility of working together.

Thanks,

Dinesh V Divekar
Management Training Consultant
Bangalore - 560094
+91-99001-55394-

Beware of false knowledge; it is more dangerous than ignorance.[/Q

Hello Dinesh ji ,

Sorry I did not see this link before , but I too have the same worry . I need to have sales track process for my company . Is there any template through which we can get the guidance to make for our company . My Company - Aesthetic Solutions, Vadodara. W are into reflective coatings for Roof & walls. Complete exterior protection.

Regards

Neetu jain
Vadodara
5th July 2011 From India, Vadodara
I Fully agree with both Dinesh and Mayuri. Sales is process than just a work. In sales the best tracker for any performance is the periodical performance. If we look at ourselves in the sales people shoes it is difficult to write notes, DSR, or Sales call evaluation sheets.
The Best way of monitoring the sales is to give specific journey plan and the targets based on the Journey plans.
. If the Sales team is not motivated by them self, any monitoring system will fail because it will get beaten by them.
I thing Pharma industry has got best monitoring system. Here each manager has to work with his immediate junior at least 2 days in a month.This rule applies up the regional head level. If some sales person is not going to the market he will get caught immediately.
You can always get support from experts/ coach/mentors to address the issue specifically
Bast wishes
6th July 2011 From India, Bangalore
Dear Manaship, yes you can track your employees using our product, it is free, it will show you location of your employees on google maps. click the link below my name.
1st June 2013 From Pakistan, Islamabad
Dear Manashi,
I am working in the field of Marketing Administration in FMCG Industry , So my suggestion is don\'t try to follow them they will false every time, u just make them aware your product sales target and achievement month wise and make pressurize to their manager.
If u motivate and channelize them towards the sales product orientation then they will automatically achieved target and u don\'t have bother about their leave,gaps in market whatever.

12th December 2013 From India, Kolkata
Dear Manashi,
We have created an Android Application Development Software called Track Spot, Track Spot is a Sales and Contact Management Android Apps that works for any business which is very much essential for today;s mobile sales professional.
Curently we have customise Track Spot for one client in NCR - Track Spot will help to locate the site along with his longitude and latitude where a new hording is positioned and track of the sales man about his actual current location, it has cost them 2Lakhs , please ocntact us on 9311545766 for further query
26th February 2014 From India, New Delhi
we are a IT Company , we devdelop software to Track the Sales Person Location, Work Report(Audio or Video) Live, Attendance mark by a Simple Mobile based Solution which you can run in any Anroid ,Mobile.
for more info call@8800267070 or log on www.msfm.in
29th April 2014 From India, Delhi
Hi Manashi,
Thanks for your query and we solve this in very simple system. We are providing field force tracking services based on their android mobiles. You can tracking the current location or the travel history even speed of the sales force, support executive, collection executive and more. Even we help our clients to track their vehicles like CAB, Taxi, Logistics. Visit our site www.yodiyil.com. Feel free to call me for any query.
Thanks & Regards
Kamalakumar
Business head
Yodiyil
+91 9751112526
Kamalakumar.v@navisasia.in
1st February 2015 From India, Chennai
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