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klcs422
HI,My name is Kenny, I need help to propose training programme for my hotel... any suggestion?
From Malaysia, Bandar Penggaram
RedMad
6

Hi Kenny, Can you please be little more specific on who are the target audience and what exactly is the purpose of these training programs. This would help us to give an accurate reply.
From India, Hyderabad
klcs422
Howdy all, More specific... I had given a task to motivate hotel staff towards "services culture" and i am now cracking heads on how to implant the "service Culture" mindset to them???
From Malaysia, Bandar Penggaram
ngurjar
50

We can help you with such a training program. It will give the employees the following learnings:
1. Understanding Services
2. Enhancing Organizational Strengths
3. Looking at Motivation Levels on Overall Performance and Culture
4. Getting a more objective and involved measure of service culture
If you are interested, please get in touch with us at

From United States, Daphne
edgeglobalhrsolutions
Dear Kenny,
Greetings from Edge Global HR Solutions!
PFA our service training program (training_proposal.pdf) specially created for Hospitality Industry which would go a long way in enhancing service attitude among your employees. This can be customised according to your specific needs.
We have highly experienced trainers having solid background in Hospitality which would help you to drive service culture in your hotel thereby improving guest satisfaction and your hotel's bottomline.
Kindly let us know if you need any clarification/information.
Kind Regards,
Rajeev Bhatia
Managing Partner
Edge Global HR Solutions

+91-98117-34595

From India, Delhi
Attached Files (Download Requires Membership)
File Type: pdf Training_proposal.pdf (88.3 KB, 398 views)

michael.9mba
Dear Kenny, can you be specific as what kind of programmes you are looking for and it would be of great help if you give me your hotels name and location.
From India, Mangaluru
puja_sharma881
1

Dear Kenny,
You haven't mention that what is the actual need of this training program.
My Suggestions are:-
Identified the need of training
Decide what kind of result you are looking for
who are the trainees
what kind of exceptions your trainees are having
Then only you will be able to decide your perfect and suitable training for your hotel staff
Thanks
Puja

From India, Delhi
perfecthomehealers
Dear Kenny,
we are an established organization working in the field of holistic education in all sectors. It would be great help to us if you give us the location and names of the hotels. we can customized the program for various levels of the staff.

From India, New Delhi
rdsaptha
Dear Kenny
Please do give info to the following so that i can help you in proposing a very holistic training program to your Hotel
1. Name & Class of the Hotel
2. Total number of Departments with their names
3. Staff in each department(preferably give the hierarchal structure)
4. Vision & Mission of the Hotel
5. Your Designation and Department
6. What is the objective of conducting the training?
7. Nature of the training-Soft Skill/Life Skill/Technical
8. Number of Participants and their brief background
9. What is it that you want to achieve at the end of the training?
10. Duration of the training program
11. Who are the facilitators for the program?
Please do reply back for taking this forward
Sincerely
Sapthagiri.R.D

From India, Bangalore
arzoo.hossain
Just google two things...Coustomer centricity and service mindset.. You will get ample things to use that in your training material. Regards, Arzoo.
From India
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