Hi All, There is lot to be rethought about the working style of the Honda Management, the Gurgaon Government & Police. Hero Honda Management Some of the issues the Hero Honda management didn't take into consideration before the Lock-out 1. Didn't Adhere to the Labour Laws: As per indian labour laws, the lock-out is not allowed until cleared by the government. This was an illegal lockout. The management should always adhere to the law of the land, which somehow, Honda management failed to do. 2. Were not diplomatic Enough: The main issue revolved around the suspension / dismissal of some mischievous employees. Before dismissal, the management should have done the analysis of the possible outcomes and should have dealt with it in more diplomatic way. Maybe a counselling session, transfer, VRS or some other action would have been a better solution, as these were labour union leaders. 3. Failure of Public Relations Department: The Hero Honda Management has not handled the PR well. Almost all the press and televisions were projecting the Honda Management as culprit. With the Budget, Hero Honda has for PR, they should have clarified their stand in front of all the national televisions and Newspapers before the actual dismissal of the first 8 employees took place. It has been Failure of PR department of Hero Honda as well. This are some of the points, which if taken into consideration before the dismissal of the said 8 employees, the event would not have taken place in first place. Haryana Government / Police The Government and Police failed on following fronts 1. Failed to administer the Law : The Hero Honda company didn't adhere to the Labour laws and had illegal lock-out. The Chief Minister / Industry Minister / Labour Minister should have immediately intervened and should have resolved the matter as it is one of the biggest firms of the state and the country. Further as this lock-out being illegal, the management should have been dragged to the court by the government, even before the employees took to the street. 2. Failure to Handle the Employees Agitation: The violence which erupted during the agitation can be attributed to the failure of the government / police to handle the rally situation. They were quite aware of the dimensions the rally could take, still instead of water guns and tear gas to disperse the crowd, they used lathis. The major problem with lathis is that, it may and did actually injure people. The purpose was to disperse the crowd and not cause injury to them. 3. No Proper training to the Police Force: Only the IPS officers get proper training to handle difficult situations and are trained to understand the psychology of crowd. But it is the ground units which actually require it. The police constables should have understood that the agitating employees are agitating against their employers and are as much a citizen as anybody else in India. They are not terrorist or criminals. If the ground police personnel would have understood this and would have taken this into consideration while dispersing the crowd, lot of unnecessary injury to the Hero Honda Employees could have been avoided.
5th August 2005 From India, Ahmadabad