PROFESSIONALS AND BUSINESSES PARTICIPATING IN DISCUSSION
Training & Development
Vice President (customer Service)
Use factoHR and automate your HR processes
Mobile-first hire to retire HR and Payroll software that automates all HR operations and works as a catalysts for your organisational growth.
rupa.jobfrontierdear meenakshi that was a nice presentation, and i think these things will be more helpful to those who are planning to have their career in call centres, keep posting. regards Rupa
From India, Madras
Good... Keep it up...
May be you can expand it further to include.. let's say in a bank branch or in a front office of some company whereby customers asr coming for a face to face interaction, how to handle telephone calls (personal and official) when a customer is sitting in front waiting to be served...
From India, Mumbai