Black Belt
Hr Exec
One-on-one Trainings, Corporate Games, Interactive
+3 Others

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Dear All Recently I coordinated customer service trainig, attached is the pps presention for sharing. Rgrds Zati

Attached Files
File Type: ppt CUSTOMER SERVICES COURSE(edited).ppt (802.5 KB, 7009 views)

HI Faizati, Your effort is commendable. Keep it up... and try contributing more. Regards Jay
It’s good, but I think you missed one important point... Treat customers as you would want to be treated. :)
Training inCorporate, is a corporate training company that focuses on trainees.
Our expertise lies in grasping underlying business issues and client objectives and delivering a rewarding "experience" for the delegates. We offer a high level, high impact and a truly fresh approach - by using the theatre arts that bring the 'real world' right into the classroom! And our aim is, to always bring out the best in individuals by giving full constructive feedback.

We are able to empathise with clients at every level and quickly understand and assess the issues that need to be addressed. We develop the most suitable approach to address the issues by delivering a challenging interactive programme.

Most importantly we “de-brief through a comprehensive and constructive feedback…” on the outcome of the exercise and the experience gained as a result. Our aim is to share an enriching experience with our clients that they will value and utilise.

We are into Communication & Behavioural training, please do reach me on my hand phone for business inquiries. I would be happy to give you the names and numbers of the concerned people in our client firms who you may speak with & thus feel confident of engaging a capable training company.

Thank you,
Zarnoosh Bharucha
Business Development

I saw a most comprehensive coverage of customer service related ppt on authrostream. Vansight has presented more than 50 presentations answering several different scenarios of customer service questions. I am not sure, if they have them all on their website. I wish they do. Amazing stuff...
Hi Zati, Your module is great! It’s very useful. Do you have transcriptions of the ppt presentation? If you have, can you share it with us? Thanks a lot! regards, Angie
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