Ed Llarena, Jr. Started The Discussion:
I am in the process of developing and writing an MIS Policy Manual. My outfit have not yet written one on this subject matter before.
As such, I would like to get your suggestions on the complete coverage of such a manual when written.
Offhand, I was thinking at creating four (4) policy areas, namely: software policy, hardware policy, internet/ intranet/email policy, and HRIS policy.
Any other area that you think should be covered? In the four (4) areas mentioned above, what are the critical problems or decision points that should be covered by a good policy so it can serve the organization?
Ed Llarena, Jr.
(helps improve corporate governance worldwide, esp in Asia and the Pacific Region)
It's a vast area to write and manage modern MIS system covering and interfacing and exchanging and information among network and HRIS.
at detail level you may have to refer to some general books written on the subject and extract to abstract the concept to fit into the most of the vide organization.
But it should cover person intraction with the network, prevent unauthorised use of network, network availablitiy, statistics data availability, fault tolerence and locate and fix, HR systems interaction management etc....
Thank you for the information you have provided.
Suppose we are going to look at MIS as a department (and not as a system or network), what are the basic and inherent functional responsibilities that it should attend to and be responsible/ accountable within an organization?
Ed Llarena, Jr.
Hi Ed Llarena Jr.,
It's a pleasure to answer your query
I have handled MIS department and was involved in setting up the MIS department right from the scratch in my corporate experience. MIS has to look beyond technology & systems as you rightly pointed out.
The MIS is required for the Top Management to sift through the data and give focus on the essentials which are critical for the company.
The following points are required:-
The key essential points are -
a. Key information on customer's requirements,competitor's product review,pricing strategies etc
b. financials & accounts esp on focus on profits, margin on products,expenses both fixed & recurring and expenses which have exceeded the limits etc.
c. Performances of the employees
d. Review of machinery & raw materials.
This function is ideally handled by person who is designated as Executive Assistant to CEO/MD and should have a sound understanding of the operations of the company and have ability to get along with everyone right from the Plant Manager to worker to get the true picture of the situation.
Hope this helps you.
MANAGEMENT INFORMATION SYSTEM
MIS is an integrated information system, which is used to provide
management with needed information on a regular basis .
The term system in MIS implies ORDER, ARRANGEMENT, and
The information can be used for various purposes,
-delivering increased productivity
-reducing service cycles
-reducing product development cycles
-reducing marketing life cycles
-increasing the understanding of customers' needs
-facilitating business and process re-engineering.
MIS can also be used across the organization as an information
-support policy making
-meet regulatory and legislative requirements
-support research and development
-support consistent and rapid decision making
-enable effective and efficient utilization of resources
-provide evidence of business transactions
-identify and manage risks
-evaluate and document quality, performance and achievements.
MAKING INFORMATION AVAILABLE
The availability of information is fundamental to the decision making
process. Decisions are made within the organization at
The information needs and decision making activities of the
various levels of management
Strategic business direction
-information for strategically positioning the organization
-competitive analysis and performance evaluation,
-strategic planning and policy,
-external factors that influence the direction
MID LEVEL MANAGEMENT
Organizational and operational functions
-information for coordination of work units
-information for delivery programmes
-evaluation of resources usage
MID LEVEL MANAGEMENT
Programme management within units
-information for implementing programmes
-information for managing programmes
-management of resources usage
-information for routine decision making
-information for problem solving
-information for service delivery
MANAGEMENT SUPPORT SYSTEMS
The management oriented support systems provide support
to various levels of management.
Executive Information Systems allow executives to see where a
problem or opportunity exists.
Decision Support Systems are used by mid-level management
to support the solution of problems that require judgement
by the problem solver.
Line Managers use Management Reporting Systems for
routine operational information.
FUNCTIONAL INFORMATION SYSTEMS
-Accounting Information Systems
-Marketing Information Systems
-Enterprise Information Systems
-Decision Support Information Systems
-Executive Information Systems
-Quality Management Information Systems
-Manufacturing Information Systems
-Financial Information Systems
-Human resource Information Systems
So this means the organisation in this context is confident that Team Leader is not a security threat. Simply becuase he is one level UP.
What Information should be blocked, Must Be decided by taking consideraion of all levels,
I have seen that Some special Groups are given freedom of using internet and emails (Personal) but some people have totally blocked from doing so. Usually Managers are free to use these resources, but not an executive.
As you know People work 12 - 16 Hrs in some organisations, they need to access some information that is related to their personal lives, becuase they can't find time for it after their office Hrs and this lead to the frustration
I know that they are NOT allowed because of many reasons, No 1 reason is "SECURITY OF CORPORATE INFORMATION"
What I can suggest is to provide separate access rooms or cafes (within Campus) having internet and email facility for personal use.
You can give them "FREE Hourly Coupons" per week, so they can access Information for personal use.
I am Reena, and have recently joined the forum.
After going through the site for past some time I found it very useful for HR professional.
Kindly guide me on types of MIS reports that HR dept. needs to maintain.
It will be really useful for me.
Though we a reporting system but still want to make some improvement in the same.
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