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Hi Friends!

I am about to develop content for the service delivery department (Claims/Underwriting/New Business/Channel Operations & Customer Care). This is basically for an insurance organization where I am currently working. I would appreciate it if someone could help me out with the TNI and TNA format.

Regards,

Annie 1

From United States, Houston
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Hi Annie, May be these formats should give u some leads to to create ur own format. Regards Amrit
From India, Madras
Attached Files (Download Requires Membership)
File Type: doc Copy of TRAINING NEED IDENTIFICATION FORMAT.doc (41.0 KB, 6825 views)
File Type: doc Copy of LEARNING HISTORY.doc (54.5 KB, 2750 views)

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