Hey guys...
Help...
Please shed some light on how the Employee referral policy is implemented in BPOs.
The flow could be as follows:
- How is the scheme/policy framed (rules and rationale)
- How is the scheme implemented (communicated to employees)
- How is the policy executed (communication links with the employee once a prospective employee is referred)
- How is the referral bonus passed on to the employee who refers (post-referral and once the prospective candidate is selected)
Though I am primarily interested in BPO organizations, I believe insights from organizations in other sectors could also be valuable.
Thanks & Kind Regards to all,
Ram
Tata Institute of Social Sciences
Dept of Personnel Management & Industrial Relations (PM&IR)
Batch of 2005-2007
From India, Mumbai
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1Help...
Please shed some light on how the Employee referral policy is implemented in BPOs.
The flow could be as follows:
- How is the scheme/policy framed (rules and rationale)
- How is the scheme implemented (communicated to employees)
- How is the policy executed (communication links with the employee once a prospective employee is referred)
- How is the referral bonus passed on to the employee who refers (post-referral and once the prospective candidate is selected)
Though I am primarily interested in BPO organizations, I believe insights from organizations in other sectors could also be valuable.
Thanks & Kind Regards to all,
Ram
Tata Institute of Social Sciences
Dept of Personnel Management & Industrial Relations (PM&IR)
Batch of 2005-2007
From India, Mumbai
Acknowledge(0)Amend(0)
Hey guys...
Help...
Please shed some light on how the Employee referral policy is implemented in BPOs.
The flow could be like:
- How is the scheme/policy framed (Rules and rationale)
- How is the scheme implemented (Communicated to employees)
- How is the policy executed (Communication links with the employee once a prospective employee is referred)
- How is the referral bonus passed on to the employee who refers (Post-referral and once the prospective employee is selected)
Though I am keenly looking at BPO organizations, knowledge about organizations in other sectors would also be enlightening.
Dear Friend,
Let me share my way of implementing the Employee referral Scheme in our office.
Generally, all BPOs encourage ERS.
Any employee can refer a new candidate, but as per the company norms:
1. We only consider references from those who have completed 3 months of tenure.
2. Employees are communicated through notifications, group leaders or team leaders, in briefings before log-in time, through informal communication, and we try all possibilities.
3. Once an employee refers a candidate, they will have to undergo all selection procedures. Once the candidate is selected, it will be communicated to the employee through a printed format.
4. If a new recruit stays for 3 months, incentives will be given to the referring employee.
5. Incentives may vary.
This is how I used to practice ERS.
Thanks and regards,
Gopi.K
94436 59045
From India, Chandigarh
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Help...
Please shed some light on how the Employee referral policy is implemented in BPOs.
The flow could be like:
- How is the scheme/policy framed (Rules and rationale)
- How is the scheme implemented (Communicated to employees)
- How is the policy executed (Communication links with the employee once a prospective employee is referred)
- How is the referral bonus passed on to the employee who refers (Post-referral and once the prospective employee is selected)
Though I am keenly looking at BPO organizations, knowledge about organizations in other sectors would also be enlightening.
Dear Friend,
Let me share my way of implementing the Employee referral Scheme in our office.
Generally, all BPOs encourage ERS.
Any employee can refer a new candidate, but as per the company norms:
1. We only consider references from those who have completed 3 months of tenure.
2. Employees are communicated through notifications, group leaders or team leaders, in briefings before log-in time, through informal communication, and we try all possibilities.
3. Once an employee refers a candidate, they will have to undergo all selection procedures. Once the candidate is selected, it will be communicated to the employee through a printed format.
4. If a new recruit stays for 3 months, incentives will be given to the referring employee.
5. Incentives may vary.
This is how I used to practice ERS.
Thanks and regards,
Gopi.K
94436 59045
From India, Chandigarh
Acknowledge(0)Amend(0)
Hi Gopi,
I would revert to you if I want any specifics. I am actually working on a project for a leading investment bank that is establishing its back office operations (essentially captive) in Bangalore.
Regards, Ram
PM & IR
TISS, Mumbai
Batch of 2005-2007
9986062843
From India, Mumbai
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I would revert to you if I want any specifics. I am actually working on a project for a leading investment bank that is establishing its back office operations (essentially captive) in Bangalore.
Regards, Ram
PM & IR
TISS, Mumbai
Batch of 2005-2007
9986062843
From India, Mumbai
Acknowledge(0)Amend(0)
Hi,
Employee referral scheme plays a big role in recruitment for BPO. When framing the policy, consider the following:
- Amount paid
- Tenure of payments
- Clause (specifying how long you want the referred employee to stay with the company to recover the cost)
To make the scheme known:
- Post the news on the intranet
- Instruct Operations to inform their teams
- Personally speak with employees during briefings
- Display posters across the organization
An important aspect is to ensure timely payment of the referral bonus to encourage more referrals.
Regards,
Vanita Kadam
From India, Mumbai
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Employee referral scheme plays a big role in recruitment for BPO. When framing the policy, consider the following:
- Amount paid
- Tenure of payments
- Clause (specifying how long you want the referred employee to stay with the company to recover the cost)
To make the scheme known:
- Post the news on the intranet
- Instruct Operations to inform their teams
- Personally speak with employees during briefings
- Display posters across the organization
An important aspect is to ensure timely payment of the referral bonus to encourage more referrals.
Regards,
Vanita Kadam
From India, Mumbai
Acknowledge(0)Amend(0)
Hi Ram.. this is the extract of my earlier posting in HRM regarding employee referral program... this is common to BPOs as well..!!!
All the best my friend..!!
!!!EMPLOYEE REFERRAL PROGRAM !!!
In the present scenario, companies are depending on 3 types of recruitments
1. Campus selection (fresher).
2. Job Consultants / Paper Ads
3. Employee referrals.
Of the three, the one most preferred by HR are the Employee referrals. Some of the reasons being, easy to get potential, reliable and experienced candidates, low or no investment, employees feel that they can work with their friend(s), which will create lively environment @ work and increases productivity for company
But still most of the HR gives preference to those who meet the job criteria…
Q) How can one design the referral recruitment program?
* Whenever an Employee Referral Program is to be announced, there should be some basic guidelines that should be followed. Like what is the total requirement and time frame to fill that requirement, what type of positions are offered, who are eligible for referral program, sketch candidate profile, how much %age of candidates are reserved under ERP as company may outsource some %age of manpower requirement to consultants.
How to communicate the referral scheme to employees?
Whenever there is a man power requirement due to project expansion etc, an internal mail / poster on notice board should be used for announcing Employee Referral Scheme. There should be a dead line as till when an employee can refer a candidate. Also include how much money will be paid for each successful referral and when it will be paid.
What should be the guidelines or rules and regulations?
Basically every job carries some minimum requirements like X- yrs of Exp. Tech / Non tech and programming skills, various domains / projects he worked on and job abilities required for that post.
What procedure should be followed?
Collected resumes should be screened and then candidates to be short listed and informed to both candidate and respective employee who referred him. Like every other interview, each candidate should under go three rounds of interview and then negotiate about pay if got selected. Also it will be better if a clause like minimum work period a candidate should stay in the company / though not mandatory.
what should be the incentive given to the referee employee?
Incentives should be based on number of candidates who successfully got placed. Each selected candidate should have completed minimum period – say 60days (Induction + Training and Job) before company pays incentive. {This clause is because company has to recoup the money invested on the candidate and that paid to the referring candidate}
Incentives should be anything from 2k per candidate and should increases with every additional candidate referred and successfully completes 60 days. Also announce reward for TOP REFERRER of the month / week.
Hope this information is useful for all those working on Employee Referral Program in BPOs....
Regards
Kishore Chelluri
kishorechelluriyahoo.com
Leave a comment if u like the document....
From India, Hyderabad
Acknowledge(0)Amend(0)
All the best my friend..!!
!!!EMPLOYEE REFERRAL PROGRAM !!!
In the present scenario, companies are depending on 3 types of recruitments
1. Campus selection (fresher).
2. Job Consultants / Paper Ads
3. Employee referrals.
Of the three, the one most preferred by HR are the Employee referrals. Some of the reasons being, easy to get potential, reliable and experienced candidates, low or no investment, employees feel that they can work with their friend(s), which will create lively environment @ work and increases productivity for company
But still most of the HR gives preference to those who meet the job criteria…
Q) How can one design the referral recruitment program?
* Whenever an Employee Referral Program is to be announced, there should be some basic guidelines that should be followed. Like what is the total requirement and time frame to fill that requirement, what type of positions are offered, who are eligible for referral program, sketch candidate profile, how much %age of candidates are reserved under ERP as company may outsource some %age of manpower requirement to consultants.
How to communicate the referral scheme to employees?
Whenever there is a man power requirement due to project expansion etc, an internal mail / poster on notice board should be used for announcing Employee Referral Scheme. There should be a dead line as till when an employee can refer a candidate. Also include how much money will be paid for each successful referral and when it will be paid.
What should be the guidelines or rules and regulations?
Basically every job carries some minimum requirements like X- yrs of Exp. Tech / Non tech and programming skills, various domains / projects he worked on and job abilities required for that post.
What procedure should be followed?
Collected resumes should be screened and then candidates to be short listed and informed to both candidate and respective employee who referred him. Like every other interview, each candidate should under go three rounds of interview and then negotiate about pay if got selected. Also it will be better if a clause like minimum work period a candidate should stay in the company / though not mandatory.
what should be the incentive given to the referee employee?
Incentives should be based on number of candidates who successfully got placed. Each selected candidate should have completed minimum period – say 60days (Induction + Training and Job) before company pays incentive. {This clause is because company has to recoup the money invested on the candidate and that paid to the referring candidate}
Incentives should be anything from 2k per candidate and should increases with every additional candidate referred and successfully completes 60 days. Also announce reward for TOP REFERRER of the month / week.
Hope this information is useful for all those working on Employee Referral Program in BPOs....
Regards
Kishore Chelluri
kishorechelluriyahoo.com
Leave a comment if u like the document....
From India, Hyderabad
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