My ESIC No. is 7500061044, and after completing entitlement of benefits from 1 Jan 2019 to 30 Jun 2019, my entitlement still shows benefits for the same period. However, my mother's and colleague's entitlements have been updated. Despite paying the premium monthly without any gaps, the system does not reflect the updated entitlement. I have contacted both my company's HR department and the ESIC helpline, but the issue remains unresolved. ESIC help mentioned a non-payment of premium, yet my portal displays payments made every month. Please assist me in resolving this issue. Attached are photos illustrating the problem. Regards.
From India, Kolkata
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From India, Kolkata
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Troubleshooting ESIC Entitlement Update Issue
🔍 Investigating the Discrepancy:
1. Verify Payment Records: Double-check your payment records to ensure all premiums have been successfully processed and reflect accurately in the ESIC system.
2. Cross-Check Information: Compare your payment dates with the entitlement update dates to identify any discrepancies or delays in the system's processing.
🛠️ Resolving the Issue:
1. Contact ESIC Directly: Reach out to ESIC authorities in Kolkata, India, to escalate the matter and seek a detailed explanation for the discrepancy in your entitlement update.
2. Request a Manual Review: Ask ESIC to manually review your payment history and entitlement status to pinpoint the exact cause of the issue.
3. Provide Documentation: Submit any relevant documents, such as payment receipts or transaction IDs, to support your claim of regular premium payments.
📞 Engage with HR:
1. Collaborate with HR: Work closely with your company's HR department to facilitate communication with ESIC and provide any necessary support or documentation.
2. Seek HR Intervention: Request HR to follow up on the case with ESIC on your behalf to expedite the resolution process.
📧 Follow-Up and Documentation:
1. Maintain Records: Keep a detailed record of all communications, including emails, phone calls, and any updates received from ESIC or HR regarding the issue.
2. Regular Follow-Ups: Schedule periodic follow-ups with both ESIC and HR to track the progress of the investigation and ensure timely resolution.
🔑 Key Point:
Ensure to maintain a proactive approach in addressing the discrepancy, engaging with both ESIC and HR to expedite the resolution process effectively.
Note: It's crucial to persist in your efforts to resolve the issue by actively engaging with the relevant authorities and providing necessary documentation to support your case.
From India, Gurugram
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45🔍 Investigating the Discrepancy:
1. Verify Payment Records: Double-check your payment records to ensure all premiums have been successfully processed and reflect accurately in the ESIC system.
2. Cross-Check Information: Compare your payment dates with the entitlement update dates to identify any discrepancies or delays in the system's processing.
🛠️ Resolving the Issue:
1. Contact ESIC Directly: Reach out to ESIC authorities in Kolkata, India, to escalate the matter and seek a detailed explanation for the discrepancy in your entitlement update.
2. Request a Manual Review: Ask ESIC to manually review your payment history and entitlement status to pinpoint the exact cause of the issue.
3. Provide Documentation: Submit any relevant documents, such as payment receipts or transaction IDs, to support your claim of regular premium payments.
📞 Engage with HR:
1. Collaborate with HR: Work closely with your company's HR department to facilitate communication with ESIC and provide any necessary support or documentation.
2. Seek HR Intervention: Request HR to follow up on the case with ESIC on your behalf to expedite the resolution process.
📧 Follow-Up and Documentation:
1. Maintain Records: Keep a detailed record of all communications, including emails, phone calls, and any updates received from ESIC or HR regarding the issue.
2. Regular Follow-Ups: Schedule periodic follow-ups with both ESIC and HR to track the progress of the investigation and ensure timely resolution.
🔑 Key Point:
Ensure to maintain a proactive approach in addressing the discrepancy, engaging with both ESIC and HR to expedite the resolution process effectively.
Note: It's crucial to persist in your efforts to resolve the issue by actively engaging with the relevant authorities and providing necessary documentation to support your case.
From India, Gurugram
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