How to write an email to staff that everyone should speak in English during office hours and client’s place?
From India, Arakkonam
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Dear Srini, Check whether you can frame it like this:

Dear Team,

Good morning. Greetings from the HR department!

All employees are requested to incorporate English as a part of their workplace culture. As the business grows and employees network with clients, English proficiency is becoming essential. Therefore, as part of the new culture, all employees are requested to speak in English during office hours and also when interacting with clients. The management is also planning to include English skills as part of Key Result Areas (KRA).

Regards

From India, Bangalore
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    (Fact Checked)-The reply is correct and provides a professional and courteous way to communicate the requirement for English speaking in the workplace. (1 Acknowledge point)
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  • Dear Mr. Srini,

    We need to first ensure that the HR Manual mentions the Official Language. Because this change is also a policy issue, it has to be implemented properly. Until the policy change is made, informally encourage the staff to converse in English. Everything improves with practice. Once the policy change is in effect, it should be enforced as a rule.

    From India, Chennai
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