Dear All,

I am working as an HR in a software company. One of my employees sent a resignation even without coming to the office through email, addressing it to his reporting manager and copying me. I kindly request any one of you to assist me with this matter so that I can proceed with the necessary procedures.

Regards,
Divya

From India, Bangalore
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Dear Divya,

First, wait for his/her reporting head to acknowledge the mail and inform you to proceed. The resignation should first be accepted by his/her head before the procedure starts. So, please wait and follow up with his/her head and have a discussion of what should be done.

Meanwhile, update yourself with the employee's past records and dues to be collected from the employee if any.

Regards,
Bharghavi

From India, Bangalore
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What assistance are you looking for ? If you do not clearly state what you need or what help you want, members will never t able to respond.
From India, Mumbai
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Dear Friend,

Every employee has the right to quit the job at his/her discretion at any time to pursue a better offer elsewhere or for any other reason. Therefore, sending a resignation through an email is not considered wrong nowadays. The only aspect to consider is whether the employee has adhered to the company's rules. If the management or the employee's Head of Department (HOD) wishes to retain the services of an employee who has submitted their resignation via email, they may reach out to you or direct you to take necessary further action promptly. Alternatively, you can remind and request the HOD of the resigned employee regarding the resignation and proceed with appropriate actions in accordance with the terms of the employee's appointment order or the company rules, as applicable.

Regards

From India, Hyderabad
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Hi Divya,

As Bhargavi Iyer rightly said, wait for the line manager to add his/her inputs on the resignation.

Further, it is understood that the employee is not turning up to the office, hence you may want to talk to him regarding his attendance. Merely sending out a resignation letter is never a process of leaving/quitting an org. The resignation is supposed to be accepted, then he is supposed to hand over his current responsibilities to the reliever. After serving the notice period, the employee becomes an ex, which means he has completed his tenure with the org.

So, in this case, you may want to talk to the employee about the process and request him to abide by it. Then, you may also want to discuss his absence post his resignation.

I hope this clarifies. Seniors are free to suggest any corrections...

From India, Hyderabad
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Hello Divya,

First, check with the Reporting Manager on WHY this employee preferred to send the resignation letter DURING ABSENCE from work. COULD this be the result of any awkward situations between both of them? OR was this a one-off situation of JUST this employee?

While for any Reporting Manager, this may be just about normal, as HR, you need to focus on the LONG-TERM aspects of such situations. WHAT IF this becomes a precedence?

Also, put timelines for the Manager's response to the issue. But as HR, it's YOUR job to communicate with the employee in such matters.

And when you respond to the resignation, do it through mail too & then follow up with a call. And cover the various aspects of the Notice period, etc., that every employee needs to adhere to. And insist that there needs to be a meeting ASAP to decide the next step--like Dishkit suggested/mentioned.

All the Best.

Rgds, TS

From India, Hyderabad
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