I am working in an FMCG company as an HR supervisor. I want to know how to establish a cooperative and interdependent culture within the organization, especially when employees come from diverse and different cultures. The trust level needs to be improved, and mutual respect among employees needs to be enhanced. It is essential for people to realize that teamwork is the only way to achieve organizational goals. Employees need to start taking ownership and responsibility to accomplish the given tasks effectively.
I kindly request you to share your thoughts and ideas that can support this.
Regards,
Syed Kazmi
[Phone Number Removed For Privacy Reasons]
From United Arab Emirates, Sharjah
Acknowledge(0)
Amend(0)
I kindly request you to share your thoughts and ideas that can support this.
Regards,
Syed Kazmi
[Phone Number Removed For Privacy Reasons]
From United Arab Emirates, Sharjah
Acknowledge(0)Amend(0)
Creating an Interdependent and Cooperative Culture
If you wish to create an interdependent and cooperative culture, then first and foremost, you should ensure that all the departments are treated equally. There should not be a whip hand of any department.
Focus on Performance
Secondly, focus on creating a culture of performance. People should speak through their performance and be retained for it.
Strong Induction Training
Create a strong induction training program. Show videos of current or past employees where newcomers can see examples of contributions from employees in all departments towards the company's development. As part of the induction, you can also give examples of employees who have lived with values and improved the brand image of the company.
Job Rotation
You may make job rotation compulsory. After every three years, each person should work in another department for at least three months. This will help them understand the work and intricacies of other departments.
Policy on Job Rotation Within Departments
You can make a policy on job rotation within the same department. I have seen in many companies how work becomes person-centric. People become egotistic because they start thinking there is no replacement for them and that certain work will come to a standstill in their absence. Therefore, every department should have a proper process manual.
Standard Operating Procedures (SOPs)
The next thing you can do is create SOPs for all departments. Work should be carried out as per SOPs. No person should have the authority to change the SOPs. Many times, when a person at the top like a VP or Director changes, they start making their rules and regulations. They make their own SOPs as well. This should be forbidden.
Atmosphere of Justice
Create an atmosphere of justice. Follow the principles of justice while dealing with cases of discipline. There should be no room for on-spot dismissal. You should implement progressive discipline while dealing with indiscipline.
High Standards of Recruitment
High standards of recruitment are another way of shaping the culture. Remember, the quality of the goods and services depends on the quality of the manpower the company has.
Brand Ambassadors
Imbibe in the employees that they are the real brand ambassadors of the company. What they do and do not do enhances or reduces the brand image of the company. For outsiders, all the employees are the same.
Handling Conflict
Lastly, what I will tell you now is very difficult but not impossible. To foster a culture of cooperation, your managers should know how to avoid any negative conflict and substitute positive conflict in its place. This is much easier said than done as it requires tremendous maturity. For this, you need to ensure that some professional trainer trains them on "Conflict Handling Skills". I have done this training for a couple of my clients. If you wish, you can organize my training for your managers.
The key to cooperation lies not in qualification or experience but in the "maturity" of your managers. A person may be well-qualified and may have long service but may not be that mature. All the troubles start with immature thinking or behavior.
All the best!
Regards,
Dinesh V Divekar
From India, Bangalore
Acknowledge(0)Amend(0)
8085If you wish to create an interdependent and cooperative culture, then first and foremost, you should ensure that all the departments are treated equally. There should not be a whip hand of any department.
Focus on Performance
Secondly, focus on creating a culture of performance. People should speak through their performance and be retained for it.
Strong Induction Training
Create a strong induction training program. Show videos of current or past employees where newcomers can see examples of contributions from employees in all departments towards the company's development. As part of the induction, you can also give examples of employees who have lived with values and improved the brand image of the company.
Job Rotation
You may make job rotation compulsory. After every three years, each person should work in another department for at least three months. This will help them understand the work and intricacies of other departments.
Policy on Job Rotation Within Departments
You can make a policy on job rotation within the same department. I have seen in many companies how work becomes person-centric. People become egotistic because they start thinking there is no replacement for them and that certain work will come to a standstill in their absence. Therefore, every department should have a proper process manual.
Standard Operating Procedures (SOPs)
The next thing you can do is create SOPs for all departments. Work should be carried out as per SOPs. No person should have the authority to change the SOPs. Many times, when a person at the top like a VP or Director changes, they start making their rules and regulations. They make their own SOPs as well. This should be forbidden.
Atmosphere of Justice
Create an atmosphere of justice. Follow the principles of justice while dealing with cases of discipline. There should be no room for on-spot dismissal. You should implement progressive discipline while dealing with indiscipline.
High Standards of Recruitment
High standards of recruitment are another way of shaping the culture. Remember, the quality of the goods and services depends on the quality of the manpower the company has.
Brand Ambassadors
Imbibe in the employees that they are the real brand ambassadors of the company. What they do and do not do enhances or reduces the brand image of the company. For outsiders, all the employees are the same.
Handling Conflict
Lastly, what I will tell you now is very difficult but not impossible. To foster a culture of cooperation, your managers should know how to avoid any negative conflict and substitute positive conflict in its place. This is much easier said than done as it requires tremendous maturity. For this, you need to ensure that some professional trainer trains them on "Conflict Handling Skills". I have done this training for a couple of my clients. If you wish, you can organize my training for your managers.
The key to cooperation lies not in qualification or experience but in the "maturity" of your managers. A person may be well-qualified and may have long service but may not be that mature. All the troubles start with immature thinking or behavior.
All the best!
Regards,
Dinesh V Divekar
From India, Bangalore
Acknowledge(0)Amend(0)CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
Employee-engage ment.prn_190.pd f
Employee engagement.ppt