Hi, I am working for a UPS maintenance company. We have a group of engineers to take care of after-sales services and also have targets for consumable sales. Could you please provide me with a template for KRA for Field Service Engineers? This will be used to prepare the KRA for the current year.
From India, Bangalore
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Dear Uday, Please provide details of their field activities like what they do, with whom they interact, what kind of problems they handle etc. It is possible to give comments then only. DVD
From India, Bangalore
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Key Result Areas (KRAs):
- Punctuality
- Attendance
- Teamwork
- Sales Targets
- Customer Service
- Documentation

You can also consider factors like personal hygiene, as these individuals represent the company and are the face of the company to customers.

From India, Hyderabad
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Aligning KRAs with Organizational Needs

KRAs are based on your organization's needs and should align with the candidate's profile. In general, Mr. Ramnaresh's suggestion is very good. Focus on your most performed tasks and duties as it will help you.

Regards,
Amit Trada

From India, Ahmadabad
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