Dear Friends, According to you, what are the three skills that are required in a HR professional to be successful in his or her role? What makes a great HR? Share your thoughts and ideas. Sanjeev
From India, Mumbai
From India, Mumbai
Hi Sanjeev, I personally feel the most important skill for any HR professional is "people handling." Along with that, he or she should be a good team leader and must be an effective communicator.
From India, Mumbai
From India, Mumbai
According to me 1.good listener and speaker 2.Strong Analysis skills 3.Tolerance shah khan
From Pakistan, Karachi
From Pakistan, Karachi
Vrushali, I believe 'people handling' is a very vague and broad term. Can you please explain this part? Also, I believe that being a "team leader" is not a primary skill. There are a limited number of HR people in leadership roles in any company. It is not very often that we hear about HR professionals as CEOs of companies or HR professionals in the boardroom. Please explain this as well.
From India, Mumbai
From India, Mumbai
Sanjeev, being a team leader doesn't mean you should be a CEO or be part of the boardroom. To lead your team means to tell your staff that you are with them, motivate them at work, understand their problems, and resolve them. All these things come under being a team leader.
Gandhiji and Tilak never studied HR, nor were they part of any boardroom or CEOs. But they were great team leaders with a great potential to influence people. Similarly, nowadays, every department staff has some dissatisfaction with their senior or reporting head, such as in production or marketing. In such situations, only HR can understand them and act as a leader. I hope this is now clear to you.
In the case of people handling, it's a skill that differs from HR to HR. In my organization, it is a very important skill for me. It might not be necessary for your organization.
Regards
From India, Mumbai
Gandhiji and Tilak never studied HR, nor were they part of any boardroom or CEOs. But they were great team leaders with a great potential to influence people. Similarly, nowadays, every department staff has some dissatisfaction with their senior or reporting head, such as in production or marketing. In such situations, only HR can understand them and act as a leader. I hope this is now clear to you.
In the case of people handling, it's a skill that differs from HR to HR. In my organization, it is a very important skill for me. It might not be necessary for your organization.
Regards
From India, Mumbai
These are the three main skills which I feel a good HR professional should possess in today's scenario:
1. Recruiting & Interviewing Skills - Finding the right person for the right job is a challenge in today's competitive environment. The HR professional should have a background in Operations/Business HR.
2. Employee Grievance Handling - HR should be proactive and capable of resolving issues promptly. They should be easily accessible to employees.
3. Employee Engagement - It goes beyond just fun and games. It involves linking engagement activities with career progression, personality development, work-life balance, integrity, etc.
Thank you
From India, Mumbai
1. Recruiting & Interviewing Skills - Finding the right person for the right job is a challenge in today's competitive environment. The HR professional should have a background in Operations/Business HR.
2. Employee Grievance Handling - HR should be proactive and capable of resolving issues promptly. They should be easily accessible to employees.
3. Employee Engagement - It goes beyond just fun and games. It involves linking engagement activities with career progression, personality development, work-life balance, integrity, etc.
Thank you
From India, Mumbai
I am facing some problems regarding people handling in the organization. My seniors say an HR must not be friendly with employees; an HR should not sit and have lunch with them. They believe that by doing so, an HR loses its values. But I believe that HR must be good at employee relations. HR must be a link (coordinator) between employees and the employer. Kindly let me know what behavior and attitude an HR must carry.
I am working as an HR Executive with 10 months of experience.
From India, Lucknow
I am working as an HR Executive with 10 months of experience.
From India, Lucknow
I don't think that to be a good leader, you need to gain some experience first. Leadership comes from within, due to situations, regardless of whether you started your job 1 day back or 10 years back.
A good HR professional should possess the quality of integrating into the system and aligning others within the system for the smooth functioning of the entire organization. This ensures that one could say, "Yes, the working of this or that company is the best," and that is the real appreciation and success of a good and successful HR.
From India, Surat
A good HR professional should possess the quality of integrating into the system and aligning others within the system for the smooth functioning of the entire organization. This ensures that one could say, "Yes, the working of this or that company is the best," and that is the real appreciation and success of a good and successful HR.
From India, Surat
I would like to add one more skill that is necessary for an HR professional, which is the systematic documentation of every detail related to employees, training, performance, recruitment, appraisal, promotion, past records, etc., i.e., all the areas under HRD. This helps us work very efficiently and also helps the organization operate smoothly even when we leave or switch our job.
Regards,
Richa
From India, Nagpur
Regards,
Richa
From India, Nagpur
Good question. Even I think that HR must be good at employee relations; otherwise, employees cannot express their problems, and we can't understand their issues. But I also want to mention that HR must maintain a clear boundary between employees and HR so that HR can make unbiased decisions.
I would like to hear others' opinions on this.
Regards,
Kinjal
From India, New Delhi
I would like to hear others' opinions on this.
Regards,
Kinjal
From India, New Delhi
Hi Vishal, the successful HR professional is the one who can solve the problems of an organization and knows all the threats to overcome any difficulty. They should be diplomatic, able to handle all queries, dissatisfaction, grievances, and all factors that motivate employees.
From India, Gurgaon
From India, Gurgaon
In an interview if asking question that whats ur achievement as a hr? what should be the answer for it. Iam 6 year experience in hr field. suresh.s
From India, Coimbatore
From India, Coimbatore
Hi Sanjeev, greetings of the day. I believe an HR professional should:
1. Be a good listener, for which they should have good patience.
2. Be an effective liaison officer.
3. Be a leader, of course, but also a good role model.
4. Also, good convincing skills are important. Imposing things doesn't yield effective results.
Thanks!!
Regards, Supriya Kabra
From India, Bangalore
1. Be a good listener, for which they should have good patience.
2. Be an effective liaison officer.
3. Be a leader, of course, but also a good role model.
4. Also, good convincing skills are important. Imposing things doesn't yield effective results.
Thanks!!
Regards, Supriya Kabra
From India, Bangalore
According to me, the three skills required in an HR professional to be successful in their role are:
1. They should be a good leader.
2. They should be a good decision-maker.
3. They should be a good communicator.
Thanks & Regards,
Shailesh
From India, Pune
1. They should be a good leader.
2. They should be a good decision-maker.
3. They should be a good communicator.
Thanks & Regards,
Shailesh
From India, Pune
According to me, a good HR professional is someone who does not discourage others or dominate them. Instead, they always motivate and encourage individuals working under them. They shouldn't continuously point out faults but should be polite, give respect, and offer proper training using videos and PowerPoint presentations for explanations. Utilizing a board for training is also beneficial. It's important not to simply dismiss someone for not doing proper billing.
Thank you.
From India, Hyderabad
Thank you.
From India, Hyderabad
HR personnel have to be people's persons—humane, flexible, and firm at the same time, depending on the situation and requirements. The HR role varies from organization to organization, but the basics remain the same.
Thank you.
Regards, Aspirations
From India, Bangalore
Thank you.
Regards, Aspirations
From India, Bangalore
In my opinion, an HR professional has to:
1. Have a human approach towards all (top, low, or middle-level employees).
2. Have clear knowledge and understanding of company operations and policies (which helps HR in recruitment, training, devising PMS, and addressing employee queries).
3. Be honest in their work and understand that "All work and no play makes Jack a dull boy" (meaning - to enjoy and create a good and healthy work environment. This does not imply a breach of company policies based on friendship or relationships, etc.)
Of course, the other qualities mentioned by others should also be considered. I may be right, wrong, or neutral. Please do reply so I can know your thoughts.
Thanks all.
From India, Madras
1. Have a human approach towards all (top, low, or middle-level employees).
2. Have clear knowledge and understanding of company operations and policies (which helps HR in recruitment, training, devising PMS, and addressing employee queries).
3. Be honest in their work and understand that "All work and no play makes Jack a dull boy" (meaning - to enjoy and create a good and healthy work environment. This does not imply a breach of company policies based on friendship or relationships, etc.)
Of course, the other qualities mentioned by others should also be considered. I may be right, wrong, or neutral. Please do reply so I can know your thoughts.
Thanks all.
From India, Madras
I joined this site quite recently and am currently working as an Assistant Manager for Admin & HR at a company. Even though I am new to this network, I would like to share my view in this regard. We cannot define HR by only three skills. Those who have been in this field for a long period will know that most of the tasks involving HR require more than three skills. All the skills mentioned above play a very important and vital role in our application of HR in the work environment. Even a minor skill or fact can be of great advantage in different circumstances.
Regards,
Muna
From Maldives, Male
Regards,
Muna
From Maldives, Male
Very well noted, HR professionals have already made excellent comments on Sanjeev Himachali's question. In my opinion, and to keep it simple:
A = Attitude (Appropriate attitude, empathy, unbiased, impartial towards the Human Capital of the entire organization)
S = Skill (Adequate skills in Communication, Negotiations, Conflict Management, and various other skills as required by HR professionals)
K = Knowledge (Thorough knowledge of HR policies, company philosophy, culture & practices, etc.)
Those who are good at the above three "ASK," I think they can really be professional HR.
From India, Mumbai
A = Attitude (Appropriate attitude, empathy, unbiased, impartial towards the Human Capital of the entire organization)
S = Skill (Adequate skills in Communication, Negotiations, Conflict Management, and various other skills as required by HR professionals)
K = Knowledge (Thorough knowledge of HR policies, company philosophy, culture & practices, etc.)
Those who are good at the above three "ASK," I think they can really be professional HR.
From India, Mumbai
Thank you, friends, for your feedback and for sharing your thoughts. As someone mentioned, the skills required for HR professionals to be successful in their role cannot be limited to just three numbers or three pointers. Based on my experience and knowledge, three traits or skills that have defined my success (assuming I am considered successful) are:
1. **Good Communication:** HR professionals are expected to be great communicators. They must be able to read and write in an understandable manner.
2. **Collaborators:** Not all HR professionals need to be great leaders, but they are all expected to be excellent collaborators. They are required to facilitate collaboration between management and employees and among various departments, branches, and regional offices.
3. **Subject Matter Experts:** All HR professionals are expected to have a strong grasp of their area of specialization, whether it be Training and Development, Talent Acquisition, Compensation and Benefits, Talent Management, Employee Relations, etc. Ideally, they should excel in at least three of the aforementioned specialized areas.
These traits and skills have helped me carve out a path for myself.
Thank you.
From India, Mumbai
1. **Good Communication:** HR professionals are expected to be great communicators. They must be able to read and write in an understandable manner.
2. **Collaborators:** Not all HR professionals need to be great leaders, but they are all expected to be excellent collaborators. They are required to facilitate collaboration between management and employees and among various departments, branches, and regional offices.
3. **Subject Matter Experts:** All HR professionals are expected to have a strong grasp of their area of specialization, whether it be Training and Development, Talent Acquisition, Compensation and Benefits, Talent Management, Employee Relations, etc. Ideally, they should excel in at least three of the aforementioned specialized areas.
These traits and skills have helped me carve out a path for myself.
Thank you.
From India, Mumbai
I feel that team handling skills are mandatory for HR professionals. They should inspire, motivate, drive, and guide people in a proper way. A good decision-maker is also essential.
Regards,
Poongodi Subramaniam
From India, Madras
Regards,
Poongodi Subramaniam
From India, Madras
Thank you, friends, for your feedback and for sharing your thoughts. As someone mentioned, the skills required for HR professionals to be successful in their role cannot be limited to just three numbers or three pointers. Based on my experience and knowledge, three traits or skills that have defined my success (if only I am considered successful) are:
1) Good Communication: HR professionals are expected to be great communicators. They must be able to read and write in an understandable manner.
2) Collaborators: Not all HR professionals need to be great leaders, but all HR professionals are expected to be awesome collaborators. They are expected to facilitate collaboration between management and employees and also among various departments, branches, and regional offices.
3) Subject Matter Experts: All HR professionals are expected to have a strong grasp of their area of specialization, whether it be Training and Development, Talent Acquisition, Compensation and Benefits, Talent Management, Employee Relations, etc. In fact, they should be masters of at least three of the above-mentioned specialized areas.
These traits and skills have helped me carve out a route for myself.
From India, Mumbai
1) Good Communication: HR professionals are expected to be great communicators. They must be able to read and write in an understandable manner.
2) Collaborators: Not all HR professionals need to be great leaders, but all HR professionals are expected to be awesome collaborators. They are expected to facilitate collaboration between management and employees and also among various departments, branches, and regional offices.
3) Subject Matter Experts: All HR professionals are expected to have a strong grasp of their area of specialization, whether it be Training and Development, Talent Acquisition, Compensation and Benefits, Talent Management, Employee Relations, etc. In fact, they should be masters of at least three of the above-mentioned specialized areas.
These traits and skills have helped me carve out a route for myself.
From India, Mumbai
As far as my knowledge is concerned, it is really quite difficult to explain the exact way of execution in actions as well as in attitude. We need to keep ourselves in the system in order to change the system. Hence, active participation, coordination, and cooperation are inevitably integral parts to establish the role. Additionally, an effective communicator can convey the exact message to the target, which is an important characteristic of an ideal HR Manager.
In relation to that, last but not least, discipline in actions and attitude will motivate others to follow your words. Discipline doesn't imply that we should not have lunch with workers or mix with them. Our body language should convey a message to other workers to motivate them to work. Furthermore, I welcome all other suggestions if I am missing something about HR.
Besides this, being legally sound is most important not only to act smartly and confidently but also to enable us to cope with situations accordingly, without which it is quite difficult to survive in the manufacturing industry, given the bitter truth of life, "Survival of the fittest."
Thank you,
Amar Nath Sharma
From India, Sambalpur
In relation to that, last but not least, discipline in actions and attitude will motivate others to follow your words. Discipline doesn't imply that we should not have lunch with workers or mix with them. Our body language should convey a message to other workers to motivate them to work. Furthermore, I welcome all other suggestions if I am missing something about HR.
Besides this, being legally sound is most important not only to act smartly and confidently but also to enable us to cope with situations accordingly, without which it is quite difficult to survive in the manufacturing industry, given the bitter truth of life, "Survival of the fittest."
Thank you,
Amar Nath Sharma
From India, Sambalpur
Dear Sanjeev, such a challenging question you asked. In my experience, the following three skills are needed for an HR professional:
1. Commanding Skills
2. Neutral and Peaceful Mind
3. Caring Nature
I am giving priority to the above top three. The reason why I put soft skills last is that the top three themselves encompass soft skills when we have them separately.
Regards,
Mageswaran S V
From India, Madras
1. Commanding Skills
2. Neutral and Peaceful Mind
3. Caring Nature
I am giving priority to the above top three. The reason why I put soft skills last is that the top three themselves encompass soft skills when we have them separately.
Regards,
Mageswaran S V
From India, Madras
A true HR professional is many rolled into one: analytical, diagnostic observer, and appraiser. They must be objective, a good listener, and an effective communicator. They are part of the organization yet stand as an outpost of all-weather shelter. They should be able to hear beyond what they listen to, see what may be shielded, and understand the conflicts that may arise while acting as a pacifier philanthropically. A mentor rather than a preacher, they must be a friend who can indicate shortcomings, willing to call 'a spade a spade' without uttering the word 'spade,' and indeed a no-nonsense person.
Regards,
P. S. Ramaswamy
From India, Madras
Regards,
P. S. Ramaswamy
From India, Madras
Key Skills for HR Professionals
Strategic Orientation, Organization, Multitasking, Discretion, Business Ethics, Dual Focus, Employee Trust, Fairness, Dedication to Continuous Improvement, Team Orientation, etc. One needs to prioritize these skills according to your organization's needs. HR professionals should understand their respective organization's strategy and what will make the business thrive and grow.
Hence, have a tailored approach accordingly.
Regards
From India, Calcutta
Strategic Orientation, Organization, Multitasking, Discretion, Business Ethics, Dual Focus, Employee Trust, Fairness, Dedication to Continuous Improvement, Team Orientation, etc. One needs to prioritize these skills according to your organization's needs. HR professionals should understand their respective organization's strategy and what will make the business thrive and grow.
Hence, have a tailored approach accordingly.
Regards
From India, Calcutta
Hi Sanjeev, good evening. According to me, the three main skills that an HR must possess are:
1. Leadership skills
2. Maintaining effective employee relations
3. Listening and problem-solving
Regards,
Poongodi
From India, Madras
1. Leadership skills
2. Maintaining effective employee relations
3. Listening and problem-solving
Regards,
Poongodi
From India, Madras
@ Poongodi, you listed some really nice points; however, I need to understand a few things:
1) Leadership Skills: Why does everyone in the HR department need to have leadership skills? What do they lead? Employees of the organization are led by department heads, and department heads are led by the management or the board. I believe all HR professionals need to have the skill of collaboration.
2) Problem Solving: Whose problem-solving are we talking about—the company or the employees?
From India, Mumbai
1) Leadership Skills: Why does everyone in the HR department need to have leadership skills? What do they lead? Employees of the organization are led by department heads, and department heads are led by the management or the board. I believe all HR professionals need to have the skill of collaboration.
2) Problem Solving: Whose problem-solving are we talking about—the company or the employees?
From India, Mumbai
Hi to all, to be a successful HR professional, one should possess a variety of qualities. A company can only operate effectively with skilled HR professionals in place. An HR individual should play a key role and possess the potential to analyze situations, exhibit managerial qualities, demonstrate leadership skills, make informed decisions, and more.
From India, Hyderabad
From India, Hyderabad
Hi All, in my opinion, HR must be friendly with the workers. They always have many problems, both official and personal. Sometimes it can be very tough, but it is beneficial.
For the past 20 years, I have been working in this field. I enjoy being in constant contact with the workers, and in return, they also appreciate my approach.
Regards,
Mohan
From United Arab Emirates, Abu Dhabi
For the past 20 years, I have been working in this field. I enjoy being in constant contact with the workers, and in return, they also appreciate my approach.
Regards,
Mohan
From United Arab Emirates, Abu Dhabi
A good HR professional is required to know the pulse of the employees and the employer. Sharp memory, knowledge, experience, and self-discipline are the qualities that will automatically make things fall into place for the smooth functioning of any organization.
Regards,
Lita Sarkar
From India, Calcutta
Regards,
Lita Sarkar
From India, Calcutta
Although the question is very common and posed frequently, the answers are often vague and numerous. It's confusing to determine the exact answer. While all the responses listed here are correct, it's important to note that an HR professional's ultimate goal is to enable the company and its employees to meet their goals. A company exists to make profits, and employees work for the company to earn their livelihood and improve their standards of living. Therefore, HR acts as a catalyst to strike the right balance between the employer and the employee, which means HR requires skills that enable this balance. The skill requirements for HR vary from company to company, depending on the nature of their business.
From India, Kochi
From India, Kochi
Hi, I believ the most important skill for an HR professional is empathy with employees followed by good listening & analysis skills & systematic documentation.
From India, Chakan
From India, Chakan
three basic skills require for any good HR are:- good communication skills leadership skill good convincing power
From India, Ahmadabad
From India, Ahmadabad
In my opinion, HR professionals must possess the following skills:
1. Advocacy: They must be able to balance individual expectations with organizational goals and aspirations.
2. People Handling: This involves understanding employees' issues, taking necessary steps to solve them, building trust among employees, and maintaining good morale among the team.
3. Integrity and Trust: HR professionals should demonstrate honesty and reliability in their work.
4. Perspective: They should be able to view issues and challenges from the broadest possible perspective.
Thank you.
1. Advocacy: They must be able to balance individual expectations with organizational goals and aspirations.
2. People Handling: This involves understanding employees' issues, taking necessary steps to solve them, building trust among employees, and maintaining good morale among the team.
3. Integrity and Trust: HR professionals should demonstrate honesty and reliability in their work.
4. Perspective: They should be able to view issues and challenges from the broadest possible perspective.
Thank you.
Re: Successful HR Professional
Hi All, I am working as a "Sourcing & Induction Executive." I would like to know:
1. How will the above-mentioned points help me?
2. What extra roles/skills should I acquire for this post?
My job role involves maintaining relationships with freelancers and a variety of skilled people. Besides verbal communication, what written and maintenance skills should I focus on?
Richa mentioned the importance of systematic documentation covering all aspects under HRD, such as employee details, training, performance, recruitment, appraisals, promotions, and past records. I would appreciate further elaboration on this.
Regards & Thanks,
Harshita
From India, Mumbai
Hi All, I am working as a "Sourcing & Induction Executive." I would like to know:
1. How will the above-mentioned points help me?
2. What extra roles/skills should I acquire for this post?
My job role involves maintaining relationships with freelancers and a variety of skilled people. Besides verbal communication, what written and maintenance skills should I focus on?
Richa mentioned the importance of systematic documentation covering all aspects under HRD, such as employee details, training, performance, recruitment, appraisals, promotions, and past records. I would appreciate further elaboration on this.
Regards & Thanks,
Harshita
From India, Mumbai
He should generate systems, follow them and get them followed with patience smartly. H.r. Manager b.l. Agro oils ltd
From China, Beijing
From China, Beijing
Although the question is very common and posed very frequently, the answers to it are normally very vague and numerous. It's very confusing as to what exactly is the answer to it. At the same time, when all the answers listed by everyone here are correct, it should be noted that an HR's ultimate goal is to enable the company and the employees to meet their goals. A company exists to make profits, and the employees work for the company to earn their livelihood and improve standards of living. So, the HR is someone who acts as a catalyst to strike the right balance between the employer and the employee. This means the HR requires those skills that would enable them to make it possible. The HR's skill requirement would vary from company to company depending upon the business of these companies.
Hi Tony, very rightly said. It is also a matter of culture. HR is expected to bring and build an appropriate culture to suit business growth. The canvas of HR is much larger than what we are generally exposed to. In MNCs, HR people are exposed to a somewhat larger platform in comparison with national companies. Again, the HR education imparted in institutions is not at all up to the mark compared to what is needed by industries. Since knowledge itself is limited, the effect of it is seen in HR exposures and implementations.
From India, Mumbai
Hi Tony, very rightly said. It is also a matter of culture. HR is expected to bring and build an appropriate culture to suit business growth. The canvas of HR is much larger than what we are generally exposed to. In MNCs, HR people are exposed to a somewhat larger platform in comparison with national companies. Again, the HR education imparted in institutions is not at all up to the mark compared to what is needed by industries. Since knowledge itself is limited, the effect of it is seen in HR exposures and implementations.
From India, Mumbai
To become a successful HR professional, certain qualities are essential. An individual in this role should possess good interpersonal skills, showing empathy towards employees to effectively solve their problems. Additionally, they should have the ability to work collaboratively with others as a team to achieve the organization's goals.
I hope this helps.
Best regards
From India, Bangalore
I hope this helps.
Best regards
From India, Bangalore
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