Hi Guys,
I work in a KPO dedicated to telecom optimization. We have an American client database. I need to conduct a training session on Client Interfacing or Interaction Skills for all my employees (100 in number), right from the Relationship Managers to the Junior Analysts. Could someone provide me with some data for the same - a PowerPoint presentation on Client Interfacing or Interaction Skills and some activities to reinforce the training session? The duration of the session could be just 1 hour or 2 hours at the max. Please recommend.
Chow,
Kavita
From India, Pune
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4I work in a KPO dedicated to telecom optimization. We have an American client database. I need to conduct a training session on Client Interfacing or Interaction Skills for all my employees (100 in number), right from the Relationship Managers to the Junior Analysts. Could someone provide me with some data for the same - a PowerPoint presentation on Client Interfacing or Interaction Skills and some activities to reinforce the training session? The duration of the session could be just 1 hour or 2 hours at the max. Please recommend.
Chow,
Kavita
From India, Pune
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Hey there, I could help with organizing clusters of people who are at different communication levels. I work for Thomas International, a behavioral assessments company. We have something called the TST - Test for Selection and Training, which could help you to an extent. Kindly email us if you want to know more.
Good day!
From India, Bangalore
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Good day!
From India, Bangalore
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Dear Member,
Let me introduce myself as Mohammed Azmath, working as an Assistant Manager - Training and Development in an ITES company. It is quite interesting to see that you deal with TST - TEST FOR SELECTION AND TRAINING.
It would be really helpful if you could send me some details regarding the same to my email. My email ID is mohammed.azmath@yahoo.co.in.
Thanks in advance.
Regards, Mohammed Azmath
From India, Tiruchchirappalli
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Let me introduce myself as Mohammed Azmath, working as an Assistant Manager - Training and Development in an ITES company. It is quite interesting to see that you deal with TST - TEST FOR SELECTION AND TRAINING.
It would be really helpful if you could send me some details regarding the same to my email. My email ID is mohammed.azmath@yahoo.co.in.
Thanks in advance.
Regards, Mohammed Azmath
From India, Tiruchchirappalli
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I can provide a few suggestions. I am in IBM as a Client Interaction Executive.
- Do check up on your client know-hows from any source, Forge.
- Cluster your information that you anticipate the client may bug you.
For more suggestions, mail me.
Kostheapollo
From India, Calcutta
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- Do check up on your client know-hows from any source, Forge.
- Cluster your information that you anticipate the client may bug you.
For more suggestions, mail me.
Kostheapollo
From India, Calcutta
Acknowledge(0)Amend(0)Join Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.
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