Hi All,
I'm Siny and I'm working with the HR of a company which is into Restaurant Management. Currently I'm trying to develop a rewards and recognition system for the restaurant employees (both front and back of the house).
I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry, above all how exactly are the desired behaviors being measured so as to award them with the appropriate reward/recognition. Any information on this regard is greatly appreciated.
Thanks and regards
Siny
From Kuwait, Kuwait
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I'm Siny and I'm working with the HR of a company which is into Restaurant Management. Currently I'm trying to develop a rewards and recognition system for the restaurant employees (both front and back of the house).
I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry, above all how exactly are the desired behaviors being measured so as to award them with the appropriate reward/recognition. Any information on this regard is greatly appreciated.
Thanks and regards
Siny
From Kuwait, Kuwait
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Hi Siny,
For the first part of your query "I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry," the following also applies:
https://www.citehr.com/156627-non-monetary-rewards-employee-motivation.html
Apart from that, since you are a part of the service industry, you can also take a look into [link outdated-removed].
For the second part of the query, I'm sure other members would come out with what you wanted.
From India, Mumbai
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5For the first part of your query "I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry," the following also applies:
https://www.citehr.com/156627-non-monetary-rewards-employee-motivation.html
Apart from that, since you are a part of the service industry, you can also take a look into [link outdated-removed].
For the second part of the query, I'm sure other members would come out with what you wanted.
From India, Mumbai
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Hi Siny,
Your reply to Kavitha's response clearly shows that you did not do your homework, that is check the citehr for the required information. I also suggest that you search the web using Google and also give more details about the situation. For example, I would like to know the size of the organization and what system you have at present.
Simhan
From United Kingdom
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Your reply to Kavitha's response clearly shows that you did not do your homework, that is check the citehr for the required information. I also suggest that you search the web using Google and also give more details about the situation. For example, I would like to know the size of the organization and what system you have at present.
Simhan
From United Kingdom
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Hi Simhan,
The organization I'm speaking of has a size of 300-350. Currently, the rewards and recognition are being provided in an ad hoc manner. I believe that a formal/standard R&R system would help cover all the employees, and hence I can be sure that I haven't left out any employee when it comes to providing R&R. Moreover, I was instructed to focus on non-monetary reward systems.
I divided my task into 2 parts: 1st, what are the different non-monetary rewards that could be provided, and 2nd, how can I measure each employee's contribution so that the rewards can be provided accordingly. For example, a cook would be judged by the ticket timing, the number of orders he got right, but are there any more parameters that I could use to measure his work/contribution to the restaurant's functioning? Apart from the line cook, I need to find the same for the other employees like the servers, the hostess, etc.
Prior to posting on citehr, I did check on Google. I was able to put together a list of non-monetary rewards but could find very little on the second part. Can you help me with the second part, or do you think I need to change my approach to the entire situation?
Regards,
Siny
From Kuwait, Kuwait
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The organization I'm speaking of has a size of 300-350. Currently, the rewards and recognition are being provided in an ad hoc manner. I believe that a formal/standard R&R system would help cover all the employees, and hence I can be sure that I haven't left out any employee when it comes to providing R&R. Moreover, I was instructed to focus on non-monetary reward systems.
I divided my task into 2 parts: 1st, what are the different non-monetary rewards that could be provided, and 2nd, how can I measure each employee's contribution so that the rewards can be provided accordingly. For example, a cook would be judged by the ticket timing, the number of orders he got right, but are there any more parameters that I could use to measure his work/contribution to the restaurant's functioning? Apart from the line cook, I need to find the same for the other employees like the servers, the hostess, etc.
Prior to posting on citehr, I did check on Google. I was able to put together a list of non-monetary rewards but could find very little on the second part. Can you help me with the second part, or do you think I need to change my approach to the entire situation?
Regards,
Siny
From Kuwait, Kuwait
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Hi Siny,
I do not know what your background is and how much you know about setting standards and measuring productivity, etc. The first step would be to draw a value stream map of the operation and involve the workers in setting KPIs. There is what is called the "internal supplier-customer chain."
If you need more info, please drop me a private message, giving details of where you are based, etc.
Simhan
[Link to Boost Restaurant Labor Productivity to Manage and Control Restaurant Labor Costs](http://www.rrgconsulting.com/restaurant_labor_cost_controls.htm)
From United Kingdom
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I do not know what your background is and how much you know about setting standards and measuring productivity, etc. The first step would be to draw a value stream map of the operation and involve the workers in setting KPIs. There is what is called the "internal supplier-customer chain."
If you need more info, please drop me a private message, giving details of where you are based, etc.
Simhan
[Link to Boost Restaurant Labor Productivity to Manage and Control Restaurant Labor Costs](http://www.rrgconsulting.com/restaurant_labor_cost_controls.htm)
From United Kingdom
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Retaining Your Employees - Using Respect, Recognition and Rewards For Positive Results.pdf
Rewards & Recognition.doc