Hi All,
In our professional life, every now and then, we have to face people who are difficult to deal with, both within and outside the department. Being an HR professional, you can't say anything on the face of it. In that case, what is the best way to deal with such kind of people?
Dear all,
"Please share your valuable opinions and share real professional experiences if any."
Regards,
Srishti
From India, Bangalore
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12In our professional life, every now and then, we have to face people who are difficult to deal with, both within and outside the department. Being an HR professional, you can't say anything on the face of it. In that case, what is the best way to deal with such kind of people?
Dear all,
"Please share your valuable opinions and share real professional experiences if any."
Regards,
Srishti
From India, Bangalore
Acknowledge(0)Amend(0)
Hi Srishti,
That is a wonderful question, Srishti. I really wonder why your query has not received a suitable reply so far. Human Resource Management deals with people of all hues and tastes every day. All are not alike. They will have different ideas, mindsets, and some will be quarrelsome, some will be too submissive. We have to walk and work along with all these people. Nagging bosses, unmindful and careless subordinates, stressful deadlines, and more or less the office politics, lobbyings - more or less, it will resemble a mini legislative assembly. How the speaker resolves all issues and pacifies everyone in an assembly situation? You must have seen this many times and what did you notice from that. The tactfulness with which the speaker answers, reconciles, and pacifies every member of the house to run the house without any problem is what is required by all HR professionals. They should assume that role of a speaker in organizations to tackle all kinds of people. In addition, it is the attitude and integrity that are more and more important to tackle any kind of person or any kind of problem which is the significant feature and by this, you will win the respect and support of all people working in the organization. Last but not least, one should have command of his/her area of work so that no one else can poke his/her finger in others' works or assignments and take undue advantage of any situation to gain the upper hand either by hook or by crook. When we have full knowledge of what we are doing and have command to convince about our stand to anyone, no one will dare to touch anything that belongs to you.
Moreover, one more thing that has to be developed is having good interpersonal skills and it doesn't mean that one has to be a chatterbox and keep gossiping all the time. Development of human relations and make everybody feel that they belong to one family has to be given more importance. To inculcate this kind of feeling among all, HR personnel should be able to know the pulse of the people - what are their aspirations, problems, troubles, and tribulations and try to give some useful advice to them and if necessary guide them properly to come out of tricky situations. A feeling of oneness should be strengthened. None should be afraid of coming to the HR department for grievance redressal or for any other assistance either personal one or an official one, and at the same time, none should take everything for granted and take HR for a ride. The latter thing can be avoided if the attitude and integrity are commendable among HR personnel.
A true HR professional should be like a friend, philosopher, guide, and everything else. Then any difficult situation or a difficult person can be tackled easily, and it was proved correct on several occasions in my case.
ATTITUDE IS THE KEY WORD TO SUCCESS
Regards,
PRADEEP
From India, Hyderabad
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That is a wonderful question, Srishti. I really wonder why your query has not received a suitable reply so far. Human Resource Management deals with people of all hues and tastes every day. All are not alike. They will have different ideas, mindsets, and some will be quarrelsome, some will be too submissive. We have to walk and work along with all these people. Nagging bosses, unmindful and careless subordinates, stressful deadlines, and more or less the office politics, lobbyings - more or less, it will resemble a mini legislative assembly. How the speaker resolves all issues and pacifies everyone in an assembly situation? You must have seen this many times and what did you notice from that. The tactfulness with which the speaker answers, reconciles, and pacifies every member of the house to run the house without any problem is what is required by all HR professionals. They should assume that role of a speaker in organizations to tackle all kinds of people. In addition, it is the attitude and integrity that are more and more important to tackle any kind of person or any kind of problem which is the significant feature and by this, you will win the respect and support of all people working in the organization. Last but not least, one should have command of his/her area of work so that no one else can poke his/her finger in others' works or assignments and take undue advantage of any situation to gain the upper hand either by hook or by crook. When we have full knowledge of what we are doing and have command to convince about our stand to anyone, no one will dare to touch anything that belongs to you.
Moreover, one more thing that has to be developed is having good interpersonal skills and it doesn't mean that one has to be a chatterbox and keep gossiping all the time. Development of human relations and make everybody feel that they belong to one family has to be given more importance. To inculcate this kind of feeling among all, HR personnel should be able to know the pulse of the people - what are their aspirations, problems, troubles, and tribulations and try to give some useful advice to them and if necessary guide them properly to come out of tricky situations. A feeling of oneness should be strengthened. None should be afraid of coming to the HR department for grievance redressal or for any other assistance either personal one or an official one, and at the same time, none should take everything for granted and take HR for a ride. The latter thing can be avoided if the attitude and integrity are commendable among HR personnel.
A true HR professional should be like a friend, philosopher, guide, and everything else. Then any difficult situation or a difficult person can be tackled easily, and it was proved correct on several occasions in my case.
ATTITUDE IS THE KEY WORD TO SUCCESS
Regards,
PRADEEP
From India, Hyderabad
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Hi Pradeep,
Whatever you said is absolutely correct, especially regarding the interpersonal skills. I think that's a valuable possession that every HR person must have. However, I would like if other HR members can also contribute their opinion.
Regards,
Srishti
From India, Bangalore
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Whatever you said is absolutely correct, especially regarding the interpersonal skills. I think that's a valuable possession that every HR person must have. However, I would like if other HR members can also contribute their opinion.
Regards,
Srishti
From India, Bangalore
Acknowledge(0)Amend(0)
Dear Mr. Pradeep,
I must appreciate you for giving such a beautiful explanation towards handling of people. I wish to ask you one question on HR. As I am doing my PGDBA in HR, I am not able to get a clear idea of how to proceed. Is it necessary for me to complete my education first before starting to look out for HR jobs?
Kindly advise.
Acknowledge(0)Amend(0)
I must appreciate you for giving such a beautiful explanation towards handling of people. I wish to ask you one question on HR. As I am doing my PGDBA in HR, I am not able to get a clear idea of how to proceed. Is it necessary for me to complete my education first before starting to look out for HR jobs?
Kindly advise.
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DEALING WITH DIFFICULT PEOPLE.ppt