NATASHA PAREEK
Hi Friends ,
I am having my presentation on 6SIGMA application in services sector.

I need to know which companies in the service sector have implemented 6 sigma and what are its benefits.
Please do reply.
Thanks
Natasha

From India, Pune
Manoj Minocha
Hi Natasha,
I have no idea about the company in india who has implemented the six sigma. yes, for the benefits & process i am attaching a Book in the pdf format on six sigma. the same may help you
Regards,
Manoj Minocha

Attached Files (Download Requires Membership)
File Type: pdf six_sigma_trends_six_sigma_leadership_and_innovation_using_triz_409.pdf (212.3 KB, 379 views)

deepgupta81
Hi Natasha,
Six Sigma concept was initiated by Motorola. Later, it was popularized the world over by Jack Welch, who implemented it in a big way in GE.
Besides these, numerous other companies have made six sigma a part of their processes, like Airtel.
Regards,
Deepti

From India, Pune
Manoj Minocha
Hi Deepti, As far as my understanding goes, Airtel never opted for Six Sigma. I have worked in the organization for three years & even currently in touch with the top & middle management.

deepgupta81
Hi Manoj,
I too have worked with Airtel. As per my knowledge, they require employees to undertake Green Belt trainings, an important part of six sigma process.
Besides Airtel, other companies where six sigma is being used are Wipro and Intelenet.
Regards,
Deepti

From India, Pune
Manoj Minocha
Hi Deepti,
It is probably misinterpreted either by me or you. we have been delivering the training program to Airtel in the soft skill areas whether it is their manager, CEO or Frontline staff. which was about the services, the part which you mentioned Greenbelt was not applicable to either of them. if it was the technical department then, i can not comment on that part. Probably, it could have been the addition.
Have already given pdf file, might help Natasha to work specifically in the services sector.
Regards,
Manoj Minocha


amnatkc
Hi,
I am currently studying in Canada and I am interested in doing a performance appraisal presentation on an Indian company. Since Airtel is extremely popular in India I've been wanting to research on its performance appraisal techniques...i read your posts and since you two have been working for the organization, I was wondering if you can help me out by telling me what kind of performance appraisal techniques Airtel uses.
If you can reply it would be very very helpful for my presentation.
Thank you very much.

From Canada, Toronto
Hansjeet
Hello,
Six-Sigma process mapping is followed in Motorola, GE, Tata Group, Wipro.
It has helped the business to redefine it.
If you require the presenation relating to the same, kindly mail me at
Respects & Regards
Hansjeet

From India, Ludhiana
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