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Experience Letter Dilemma

I have just joined the new organization as a Sr. HR Executive. I am facing a problem regarding an experience letter as follows:

One of our ex-employees came to the HR Department for an experience letter. She left the organization 5 years ago and is now requesting the letter. However, the company no longer has the old records. On what basis can I issue the experience letter to her, especially since she does not have any documents regarding her relieving?

Legal Considerations for Experience Letters

As an employer, how can I reject the application for the experience letter? Are there any legal provisions for employers not to issue an experience letter after a certain period?

Kindly provide your replies ASAP.

Thank you,

Regards,
Ashish

From India, Pune
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It is not the fault of the ex-employee that you or your organization have failed to keep records. There are chances that an employee may lose his/her document. Since now you don't have any written records, you can validate the things by speaking with the people who can confirm what she is saying and then take a call. Don't try to judge everything legally; at times, you need to judge morally. Please note I am not supporting the employee by any means.
From India, Mumbai
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Dear Ashish, Prasenjit says right ! Ask employee to give a time at the same time try to get data Ask employee atleast Payslip or Id card it will help full to you Regards, Sandeep
From India, Pune
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Dear Ashish, Well summed up by Mr. Prasenjit. Not to face similar problem in future, now you can start giving Experience certificates to relevant employees. Regards, Vaishalee Parkhi, Pune
From India, Pune
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You are new in your department but can seek help from any senior personnel in this regard. As it is an old company, it is not plausible that your company does not have any old employee data or proof of her employment. There must be some files or database records that are still unknown to you. Try asking your seniors or long-term employees and search again. You can also seek help from EPF & ESIC Returns or any other records/details of your employees that can assist you.

Regards.

From India, Gurgaon
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Please ask for the offer letter, payslip, or employee ID before proceeding with issuing the letter. It is crucial to never lose the employee database, as it is vital for the organization. Always remember to have a backup in place.

Regards,
Santosh

From India, Hyderabad
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Issuing an Experience Letter: Considerations and Legal Aspects

There is no legal requirement that you must issue an experience letter. In all such matters, the first thing to consider is the possible repercussions on your employer and then also yourself. Unless your management clears the issue and you have 100% valid records, do not put your company and yourself into a delicate situation (since you yourself are new there!).

From India, Bangalore
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You may go through the old records of employees who were eligible and covered under EPF, ESI, and Profession Tax Labour Welfare Fund contribution record. You may also verify with the employees who might be known to him/her. If the salary was being paid by cheque or credited to a bank account, then ask the former employee to forward the same to you and get verified from your banker whether the details regarding cheque numbers furnished by the employee tally with the record of your bank.

Regards,
RL Dhingra, Advocate
Labour Law Consultant, Delhi
[Phone Number Removed For Privacy Reasons], email: [Email Removed For Privacy Reasons]

From India, Delhi
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Dear Ashish, Its just a fault from both side. Ask her the appointment order and check you date base for her service. Thanks and regards Hormis j shrps
From India, Madras
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