One day, an old umbrella-mender was working on a broken and torn umbrella. He seemed to take unusual pains testing the cloth, carefully measuring and strongly sewing the covers. An old woman who was observing his involvement remarked, "You are unusually careful." "Yes," the man said without looking up, "I try to do good work." But the woman said, "Your customers will not know the difference until you are gone. Perhaps you expect to come back this way again someday." "No, I shall probably not come back," he said. "Then why are you so particular?" asked the woman. He said, "So that it will be easier for the person who follows me. If I put shoddy cloth or do bad work, my customers will find it out in a few weeks, and the next old umbrella-mender will get a cold shoulder."
Moral of the Story
In all walks of life, we leave a distinct trail as we move forward, and the more favorable trail we leave behind, the better it is for the person who follows us later. When a person who mends simple umbrellas can be so meticulous, why shouldn't we, especially those of us at the front end of the business?
From India, New Delhi
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425Moral of the Story
In all walks of life, we leave a distinct trail as we move forward, and the more favorable trail we leave behind, the better it is for the person who follows us later. When a person who mends simple umbrellas can be so meticulous, why shouldn't we, especially those of us at the front end of the business?
From India, New Delhi
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