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3595 members, more than 27 views, and NO Suggestions??????

Hi all AGAIN, help me out friends... I need an honest suggestion and opinion from you all. I am a postgraduate in Social Work with Specialization in HR, now I am pursuing my MPhil. Now I have to choose my thesis topic. I have an interest in the line of training and development; I want to relate to or assess the need for soft skill training for IT professionals. Please tell me how to go about. I will feel great if you can suggest titles or send related questionnaires. Help me out, friends....

Thanks,
Deepa

From India, New Delhi
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Hi Deepa,

Soft Skills or Customer Interface, as it is now known, is a vast concept with many verticals. If you could be specific about what you need, I will provide the necessary details or information.

Regards,
Kervin.


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You can try NASSCOM for details on IT training. When you say you want to do a thesis on IT training, have you decided whether you are going to focus on semi-IT or IT? Companies like Infosys and TCS do provide soft skills training to their employees. If you want to know more about semi-IT training, you can visit www.callcenterinfo.org.
From India, Mumbai
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Dear Kevin,

Thank you so much; that is actually where I have no clue. Can I focus on the effectiveness of training? If so, how should I tailor it specifically for IT? I have limited knowledge on this topic, but I am very interested in Training and Development. If I am being unclear, please disregard this email.

Thank you again,
Deepa

From India, New Delhi
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