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Dear All,

Nowadays, telephonic etiquette has become a crucial factor in service industries. I have designed a training program for our organization's customer help desk executives. Please find it attached.

It may be helpful to you.

Regards,
Irfan

From India, Mumbai
Attached Files (Download Requires Membership)
File Type: pdf telephonic skill.pdf (1,009.0 KB, 2933 views)

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Dear Irfan,

It's really very helpful presentation. I have forwarded the same to my friend who is in the same profile. This PowerPoint will help her to improve her job area more. Thanks once again.

Shikha Mittal
Delhi :)


From India, Delhi
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Dear Irfan,

Thanks for sharing educative information. Nowadays, telephonic etiquette reflects the image of the company in the business world. This is very useful to all business houses. Keep on posting such presentations.

Thanks, Avinash Kanoray
Email: akanoray@sify.com

From India, Pune
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This is really good. I liked the presenatation of this module. I had prepared something on telephone etiquette as well however this is lot better. :) Cheers
From India, Bangalore
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