Dear all,
Recently, we hired an employee who claimed that he was working as a team lead in his previous company (X) during the interview. However, when we saw his appointment letter from his previous company, it stated that he was appointed in the capacity of a "Recruitment consultant."
When asked for an explanation, he mentioned that he was promoted to the team lead position and was managing a team of 5. When questioned about a "Letter of Appreciation/Promotion" to verify his claim, he mentioned that he did not receive one.
Additionally, he took his own time to submit his documents from his previous employer. The employee I am referring to worked in his previous company for just 7 months.
After bringing this to the attention of my management, they suggested conducting a background verification. How should I proceed with the verification process?
I reached out to his previous office and spoke to the HR executive there, who mentioned that she was unaware of why he left. When asked about the absence of records, she hesitantly replied, "for better prospects."
How can I obtain accurate information from his previous employers?
I am looking forward to your valuable suggestions and advice.
Regards,
Vijaya
From India, Bangalore
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8Recently, we hired an employee who claimed that he was working as a team lead in his previous company (X) during the interview. However, when we saw his appointment letter from his previous company, it stated that he was appointed in the capacity of a "Recruitment consultant."
When asked for an explanation, he mentioned that he was promoted to the team lead position and was managing a team of 5. When questioned about a "Letter of Appreciation/Promotion" to verify his claim, he mentioned that he did not receive one.
Additionally, he took his own time to submit his documents from his previous employer. The employee I am referring to worked in his previous company for just 7 months.
After bringing this to the attention of my management, they suggested conducting a background verification. How should I proceed with the verification process?
I reached out to his previous office and spoke to the HR executive there, who mentioned that she was unaware of why he left. When asked about the absence of records, she hesitantly replied, "for better prospects."
How can I obtain accurate information from his previous employers?
I am looking forward to your valuable suggestions and advice.
Regards,
Vijaya
From India, Bangalore
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Hi Vijaya,
In the first place, may I ask, what is your title with your current organization, and is it your responsibility to check on the employees' past profile?
If you are part of the HR team, then I suggest the following points:
1) If you are satisfied with the employee (you have referred to) performance in his current position that your organization has given him/her, just ensure that the copy of the offer letter/relieving order is in place. We can keep a close tab on his performance versus the metrics for his position and then decide if we can keep him/her based on the performance.
2) The decision of hiring the employee was actually based on the documents given and also verified.
3) The employee can be called in and asked for references as we have certain criteria to verify and ask for answers based on the documents you present to him/her.
4) Do not Hire to Fire as this is the main drawback the BPO market is currently facing.
Any suggestions or queries from all the other amazing brain people out here.
From India, Madras
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In the first place, may I ask, what is your title with your current organization, and is it your responsibility to check on the employees' past profile?
If you are part of the HR team, then I suggest the following points:
1) If you are satisfied with the employee (you have referred to) performance in his current position that your organization has given him/her, just ensure that the copy of the offer letter/relieving order is in place. We can keep a close tab on his performance versus the metrics for his position and then decide if we can keep him/her based on the performance.
2) The decision of hiring the employee was actually based on the documents given and also verified.
3) The employee can be called in and asked for references as we have certain criteria to verify and ask for answers based on the documents you present to him/her.
4) Do not Hire to Fire as this is the main drawback the BPO market is currently facing.
Any suggestions or queries from all the other amazing brain people out here.
From India, Madras
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If you have any problems with background verification, you can opt for Background Verification Companies. These organizations, for a fee, check the background of an employee from schooling to the current date confidentially. The names of these organizations, depending on the place, are available in the magazine HRD for this month. Hope this proves useful.
From India, Mumbai
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From India, Mumbai
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Hi, As Hussain rightly said the best option will be handing over this to a background verification company.They will handle it perfectly. Regards Anitha
From India, Bangalore
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From India, Bangalore
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Hi Vijaya,
Please contact the HR manager of his current employer and send the mail, as per the below process. You will definitely get the right answer to all the above problems.
It works because nowadays this process is only acceptable in all the MNCs.
From: Arun [mailto:arun@vishnusolutions.com]
Sent: Monday, September 08, 2008 5:34 PM
To: 'Rely Services - Human Resource Department'; hrd@vishnusolutions.com; callvishnu@vsnl.net
Cc: 'Bush Pal'; 'Aditya Shah'; 'Manisha Murkute'
Subject: RE: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Hello,
This is not our payslip, it is manipulated and produced for verification.
Thanks & Regards
Vishnu Solutions
-----Original Message-----
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Monday, September 08, 2008 5:01 PM
To: 'Arun'; hrd@vishnusolutions.com; callvishnu@vsnl.net
Cc: 'Bush Pal'; 'Aditya Shah'; 'Manisha Murkute'
Subject: RE: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Hi Arun,
As per the salary slip (copy attached), his Employee number starts from WB only. Please confirm the same.
Thanks,
Hemant Hingmire
Human Resource Department
Rely Services Inc.
From: Arun [mailto:arun@vishnusolutions.com]
Sent: Saturday, August 23, 2008 4:15 PM
To: 'Rely Services - Human Resource Department'; hrd@vishnusolutions.com; callvishnu@vsnl.net
Subject: RE: REMINDER 2: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Hello,
Please mention the employee code of Mr. Nilesh Chopra for further details; the employee code (WB/51550/93) as mentioned is not correct. Our code always starts with VS.
Thanks & Regards
Vishnu Solutions
-----Original Message-----
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Saturday, August 23, 2008 12:57 PM
To: arun@vishnusolutions.com; hrd@vishnusolutions.com; callvishnu@vsnl.net
Subject: RE: REMINDER 2: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Hello,
Request you to provide the required information as early as possible.
Thanks & Regards
Hemant Hingmire – Human Resource Department
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Friday, August 22, 2008 5:19 PM
To: 'arun@vishnusolutions.com'; 'hrd@vishnusolutions.com'; 'callvishnu@vsnl.net'
Cc: 'hr@relyservices.com'; 'bpal@relyservices.com'
Subject: REMINDER 1: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Arun,
Awaiting an urgent reply.
Thanks & Regards
Hemant Hingmire – Human Resource Department
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Tuesday, August 19, 2008 8:14 PM
To: 'arun@vishnusolutions.com'; 'hrd@vishnusolutions.com'; 'callvishnu@vsnl.net'
Cc: 'hr@relyservices.com'; 'bpal@relyservices.com'
Subject: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Dear Arun,
It was nice talking to you!
Regarding employee verification of Mr. Nilesh Chopra, who was working in Vishnu Solutions Pvt. Ltd, Kolkata as a Campaign Coordinator from September 28, 2005, to June 30, 2008. His Employee no. is WB/51550/93 in Vishnu Solutions Pvt. Ltd, Kolkata. Mr. Nilesh Chopra has joined our organization, Rely Services Inc. Pune, from August 08, 2008, onwards.
Can you please confirm that he has resigned or not and if he has resigned, then what is the status of his full & final settlement i.e. experience letter?
Note: Request you to provide the above information latest by tomorrow morning.
Thanks & Regards
Hemant Hingmire – Human Resource Department
From India, Mumbai
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Please contact the HR manager of his current employer and send the mail, as per the below process. You will definitely get the right answer to all the above problems.
It works because nowadays this process is only acceptable in all the MNCs.
From: Arun [mailto:arun@vishnusolutions.com]
Sent: Monday, September 08, 2008 5:34 PM
To: 'Rely Services - Human Resource Department'; hrd@vishnusolutions.com; callvishnu@vsnl.net
Cc: 'Bush Pal'; 'Aditya Shah'; 'Manisha Murkute'
Subject: RE: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Hello,
This is not our payslip, it is manipulated and produced for verification.
Thanks & Regards
Vishnu Solutions
-----Original Message-----
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Monday, September 08, 2008 5:01 PM
To: 'Arun'; hrd@vishnusolutions.com; callvishnu@vsnl.net
Cc: 'Bush Pal'; 'Aditya Shah'; 'Manisha Murkute'
Subject: RE: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Hi Arun,
As per the salary slip (copy attached), his Employee number starts from WB only. Please confirm the same.
Thanks,
Hemant Hingmire
Human Resource Department
Rely Services Inc.
From: Arun [mailto:arun@vishnusolutions.com]
Sent: Saturday, August 23, 2008 4:15 PM
To: 'Rely Services - Human Resource Department'; hrd@vishnusolutions.com; callvishnu@vsnl.net
Subject: RE: REMINDER 2: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Hello,
Please mention the employee code of Mr. Nilesh Chopra for further details; the employee code (WB/51550/93) as mentioned is not correct. Our code always starts with VS.
Thanks & Regards
Vishnu Solutions
-----Original Message-----
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Saturday, August 23, 2008 12:57 PM
To: arun@vishnusolutions.com; hrd@vishnusolutions.com; callvishnu@vsnl.net
Subject: RE: REMINDER 2: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Hello,
Request you to provide the required information as early as possible.
Thanks & Regards
Hemant Hingmire – Human Resource Department
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Friday, August 22, 2008 5:19 PM
To: 'arun@vishnusolutions.com'; 'hrd@vishnusolutions.com'; 'callvishnu@vsnl.net'
Cc: 'hr@relyservices.com'; 'bpal@relyservices.com'
Subject: REMINDER 1: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Arun,
Awaiting an urgent reply.
Thanks & Regards
Hemant Hingmire – Human Resource Department
From: Rely Services - Human Resource Department [mailto:hemant@relyservices.com]
Sent: Tuesday, August 19, 2008 8:14 PM
To: 'arun@vishnusolutions.com'; 'hrd@vishnusolutions.com'; 'callvishnu@vsnl.net'
Cc: 'hr@relyservices.com'; 'bpal@relyservices.com'
Subject: Verification for Previous Employment of NILESH CHOPRA in Vishnu Solutions Pvt Ltd, Kolkata
Importance: High
Dear Arun,
It was nice talking to you!
Regarding employee verification of Mr. Nilesh Chopra, who was working in Vishnu Solutions Pvt. Ltd, Kolkata as a Campaign Coordinator from September 28, 2005, to June 30, 2008. His Employee no. is WB/51550/93 in Vishnu Solutions Pvt. Ltd, Kolkata. Mr. Nilesh Chopra has joined our organization, Rely Services Inc. Pune, from August 08, 2008, onwards.
Can you please confirm that he has resigned or not and if he has resigned, then what is the status of his full & final settlement i.e. experience letter?
Note: Request you to provide the above information latest by tomorrow morning.
Thanks & Regards
Hemant Hingmire – Human Resource Department
From India, Mumbai
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Dear Vijaya,
If it is a serious matter, then either you visit the organization where he was working earlier yourself or, if you can, hire a detective for verification. In foreign companies, organizations usually partner with detective agencies to ensure they hire genuine employees. If the employee in question is highly competent or productive, consider letting it go if feasible.
Regards,
Fakhra
From India, Pune
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If it is a serious matter, then either you visit the organization where he was working earlier yourself or, if you can, hire a detective for verification. In foreign companies, organizations usually partner with detective agencies to ensure they hire genuine employees. If the employee in question is highly competent or productive, consider letting it go if feasible.
Regards,
Fakhra
From India, Pune
Acknowledge(0)Amend(0)
Hi Vijaya,
After reading your problem and post by all the HR people, I would suggest you send an employee verification form to his previous employer. I am sure they would cooperate. In case this employee verification is delayed, write another email to them stating that their reply will decide the candidate's employee status. Give them a time frame, and if they delay, this could be one option.
Another option you could try is to do a reference check with other employees or colleagues of his previous employer. This could be informal, as its sources may not be credible all the time. Ask for at least 3 to 4 numbers.
Yet another option would be to try getting in touch with his earlier employer and get the verification from them. You can look at this option only when you feel the hired employee is worth giving this chance.
Wish you good luck.
From India, Bangalore
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After reading your problem and post by all the HR people, I would suggest you send an employee verification form to his previous employer. I am sure they would cooperate. In case this employee verification is delayed, write another email to them stating that their reply will decide the candidate's employee status. Give them a time frame, and if they delay, this could be one option.
Another option you could try is to do a reference check with other employees or colleagues of his previous employer. This could be informal, as its sources may not be credible all the time. Ask for at least 3 to 4 numbers.
Yet another option would be to try getting in touch with his earlier employer and get the verification from them. You can look at this option only when you feel the hired employee is worth giving this chance.
Wish you good luck.
From India, Bangalore
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Hi Vijaya,
Why don't you approach Careercruise HR Pvt. Ltd.? They are very good at conducting background verifications. However, I am not sure if they will be willing to conduct this for just one employee.
You can write to Imran at
.
From India, Mumbai
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Why don't you approach Careercruise HR Pvt. Ltd.? They are very good at conducting background verifications. However, I am not sure if they will be willing to conduct this for just one employee.
You can write to Imran at
From India, Mumbai
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Background Verification Form.doc