Hi all,

I am Abhijit, working with ICC/domestic CALL CENTRE as an Admin Manager. I would like to know if communication records kept by an employee and presented in court as proof are considered valid. For example, a report indicating that the concern has received and opened communication on the intranet – is this considered valid proof in court?

From India, Panaji
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Yes, Abhijit. After the enactment of Cyber Law, all e-documents are recognized as evidence as good as any other document. The Indian Evidence Act was also amended in line with it. However, it is a convention that the courts insist on corroborating the document.
From India, Madras
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Dear Authentication has to be done by the Service provider. With Regards V.Sounder Rajan E-mail : rajanassociateslawfirm@yahoo.com, rajanassociates@eth.net,rajanassociateslawfrm@gmail.com
From India, Bangalore
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Hello,

Yes, they can be taken into account as proof, provided they have not been acquired by illegal means or if they cannot be obtained through legal channels. More details can be obtained from the Evidence Act.

Thank you,
Octavious

From India, Mumbai
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Dear Friend The answer of ur query lies under Information Technology Act and Indian Evidence Act which define the e-documents and so emails' comes under the ambit of it. regards
From India, Vadodara
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