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Dear HR Colleagues, I recently hired an Executive in HR, but after two months, there have been issues with poor communication, especially in emails, and a non-proactive approach. I've had sessions to address the lack of training or the need for any training, but this behavior is seen regularly, which, as a Manager, frustrates me. What is the way forward?

Thanks!

Looking Forward

Location: Lahore, Pakistan

City: Lahore, Country: Pakistan

From Pakistan, Lahore
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Addressing Non-Proactive Behavior in a Subordinate

In dealing with a situation where an Executive in HR is displaying poor communication skills and a non-proactive approach, it is crucial to take proactive steps to address and rectify the issue. Here are some practical steps to consider:

1. [🔍] Identify Root Causes:
- Conduct a thorough assessment to pinpoint the underlying reasons for the employee's non-proactive behavior. It could stem from a lack of clarity in expectations, inadequate training, personal issues, or a mismatch between skills and job requirements.

2. [📝] Provide Clear Expectations:
- Clearly outline the expectations regarding communication, proactiveness, and job responsibilities. Ensure the employee understands the importance of proactive behavior in their role.

3. [🔄] Offer Ongoing Training and Support:
- Provide targeted training sessions to enhance communication skills, time management, and proactive thinking. Offer continuous support and mentorship to help the employee improve.

4. [📧] Regular Feedback and Monitoring:
- Schedule regular feedback sessions to discuss progress, address any concerns, and provide constructive feedback. Monitor the employee's performance closely to track improvements.

5. [🔑] Set SMART Goals:
- Collaborate with the employee to set Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals. This will help in measuring progress and holding the employee accountable.

6. [🤝] Encourage Open Communication:
- Foster an environment where the employee feels comfortable discussing challenges, seeking clarification, and sharing ideas. Encourage open communication to address any underlying issues promptly.

7. [🌱] Recognize and Reward Improvement:
- Acknowledge and appreciate any improvements in the employee's behavior. Implement a reward system to incentivize proactive actions and positive changes.

8. [🤔] Consider Disciplinary Action if Necessary:
- If despite efforts, the employee continues to display non-proactive behavior that significantly hampers productivity, consider taking appropriate disciplinary action as per company policies and labor laws.

By following these steps and maintaining open communication with the employee, you can effectively address the non-proactive behavior and guide the Executive in HR towards a more proactive and efficient approach in their role.

From India, Gurugram
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