Anonymous
Seeking Guidance on Rejoining After Resignation

I was working with SBI Life Insurance Company Ltd as an Operations Executive from 31st Dec 2012. I resigned from my position on 8th Oct 2015 with a three-month notice period that ended on 6th Jan 2016. The decision to resign was made out of extreme frustration due to the poor working conditions and undue exploitation by senior management. This included working on holidays and weekends regularly. Due to high employee turnover, the remaining staff had to work extra to meet the TAT set by IRDA. The company had a culture of 12*7 working hours.

There was no work-life balance, and we had to work in inadequate conditions with no working air conditioning and unclean toilets. Authorities would issue threats to come in on days off to complete tasks or risk losing our jobs as there were many unemployed individuals willing to take our place.

The situation is too complex to explain fully in one letter.

During my notice period, I tried to withdraw my resignation as I couldn't afford to leave the job at that time. However, the HR head and Operations head informed me that they couldn't retain me as they had already hired my replacement and couldn't increase the fixed headcount. Therefore, I had to leave on my last working day on 6th Jan 2016. They also mentioned that rejoining would require the approval of the Managing Director, and nobody would approach him for this.

I am seeking guidance on whether there is a possibility to return to my job since I had requested to withdraw my resignation during the notice period.

Regards

From India, Pune
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Dear Dinesh, There appear to be gaps and contradictions in your post. For now, let's set aside the conditions under which you resigned.

Your post is dated 20th September 2016. During this period, you have written about the work conditions of your employment and what happened between 8th October 2015 and 6th January 2016. You mentioned that you submitted your resignation letter on 8th October 2015, and your notice period was completed on 6th January 2016. Now, nine months have already passed since your separation. Why did you not find a better opportunity during this period? Why do you want to return to the same employer whose working conditions frustrated and exploited you?

Please provide further clarification on the reasons for seeking reemployment.

Thanks,
Dinesh Divekar

From India, Bangalore
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Seeking Advice on Addressing Management Issues in BPO

I am currently employed at an international BPO, but I am concerned about the management practices there. The individuals running the company prioritize their own needs and comfort, aiming to please higher authorities with minimal resources, even when additional staff is needed. They insist that we are overstaffed, yet due to their non-cooperation, seven employees have resigned, and only four replacements have been hired.

My main concern is what actions can be taken in this scenario. I am not looking to get my job back, as I am already working with a very good company. However, my friends and colleagues who are still there are facing the same issues. They cannot afford to avoid remote location transfers or risk losing their jobs.

Kindly suggest any possible actions.

From India, Pune
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This is further to what Mahesh Nair and Dinesh Divekar mentioned/suggested. Your posting of 20 Sept mentions, "guide me if anything can be done to get back to the job again," and that of 22 Sept mentions, "my prime concern is not getting back the job as I'm already working with a very good company."

What made you give misleading inputs to this forum in the first place—within a gap of a few days?

Management Decisions and Employee Concerns

Coming to your views of 'how' that company is run or how many persons they wish to hire/fire, don't you think it's up to THAT management to decide? One can't obviously run any company according to OTHERS' views or plans. As long as they adhere to the laws of the land, I am not sure you have any locus standi to take any action or point fingers on how things are run.

HR Issues and Employee Choices

YES... HR issues could be there. But they too need to be resolved as per the laws. No one... REPEAT no one... can force anyone to 'suffer' UNLESS he/she allows it to happen. If your friends don't like the company, they can surely seek better jobs and leave.

I suggest stopping focusing on what that company ought to be doing and instead advising your friends to focus on what THEY ought to be doing and where they wish their careers to go.

From India, Hyderabad
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