Get HR Software

Need Help Creating an Outbound Call Center Quality Evaluation Form? Let's Discuss!


Kindly any one can give help me with outbound call center quality evaluation form.
From India, Mumbai
Acknowledge(0)
Amend(0)

Hi Aditya, attached within is the evaluation sheet for the o/b quality. Hope it will help.. Thanks, Sumeet
From India, New Delhi
Attached Files (Download Requires Membership)
File Type: xls call-monitoring-form.xls (38.0 KB, 1269 views)

Acknowledge(1)
Amend(0)

CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.

Other Discussions That May Be Relevant
Streamlining quality evaluation forms for call centers: expert insights and samples
Hello i am posting this for the second time. i work in an international call center and am in search of a quality evaluation form. i would like to include...
8 Replies 1 Files 7 Participants
Need evaluation form for call center - xls download
Hi all i am new to this forum. i designed a quality monitoring program for my call center. now i need to put the questions into an excel spreadsheet and...
2 Replies 1 Files 3 Participants
New to call quality evaluation? need help with a simple form for inbound calls?
Hi this is sheetal. i am new to this site. i am a quality analyst in a bpo and i am looking for a simple and straightforward call quality evaluation...
2 Replies 1 Files 3 Participants
Comprehensive guide to appraisal formats and performance evaluation for call center roles
Dear seniors i work in a domestic inbound call center and i am in need of appraisal formats for my company. specifically i am looking for formats for customer care...
3 Replies 1 Files 3 Participants
Comprehensive guide to call centre hr policies and legal acts for it companies
Hi everyone please let me know the legal acts and hr policies applicable to an it related call center. it s urgent....
3 Replies 0 Files 3 Participants
List of call center training institutes in hyderabad
Hi all i am saritha working as an hr professional in a software and bpo company. i need to recruit bpo agents for the company. can you kindly help me...
4 Replies 0 Files 3 Participants
Feeling uncertain about my hr role in a call center – does it count as valuable experience?
Hi i have a total of 2 years of experience in the hr field. i was working in an it company but i had to leave that company for some...
3 Replies 0 Files 4 Participants

Related Files & Downloads Shared By Members
 NEW PAY PACKAGE (Call center).xls
 NEW PAY PACKAGE (Call center).xls
 Job Description - ITES Call Center BPO.doc


Human Resource Management (HRM) Community Journal & KnowledgeBase (Entry: 330292)

India, Mumbai
05 April 2011 02.39.25 PM
Views: 8676 Replies: 2 Appreciations: 3

TOP ENTRIES ON SUBJECT

Outbound Call Center
Sales Enquiry For Inbound And Outbound Call Center Services In Mumbai, India By Gem And Jewellery Export Promotion Council
Starting An Inbound And Outbound Call Center: What Do I Need To Know?


Checklist
Factories Act Compliance Checklist As Are Applicable In Haryana - XLS Downlooad
Please Provide A Statutory Compliance Checklist - XLS Download
Ultimate Labour Law Checklist: Essential Document For Legal Compliance
Compliance Checklist For Garment Industry (Some Points Applicable Only For Tamil Nadu)
Factory Statutory Compliance Checklist - XLS Download
Need Help With Statutory Compliance Checklist For Factories And Offices?





Contact Us Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2025 CiteHR ®

All Copyright And Trademarks in Posts Held By Respective Owners.