One of my friends is an HR Jr. Executive. He is being forced to come in for the night shift just to manage canteen affairs between 1:00 AM to 5:30 AM. The canteen is run on a contract basis for which a subsidy is paid by the company for all three shifts. There is also a Canteen Managing Committee. Please advise: can the higher management force HR executives to work the night shift for the above purpose?
From India, New+Delhi
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162From India, New+Delhi
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Yes, the management can do so to safeguard the interests of the employees and ensure that the standards of the company are maintained and followed. In fact, I would say your friend's role in attending to these night shifts is crucial as he will be the only one to communicate with the management about the contractor's performance during the said night shifts.
Regards,
J. Sri Ram
From India, Hyderabad
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Regards,
J. Sri Ram
From India, Hyderabad
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Dear Arun, this is in addition to what other members have said. Why is your friend making the decision about the management with a negative mindset? Tell your friend to give his best to provide quality food. He can do the following:
a) Study the systems of cooking and find out whether there is any scope for improvement. Is there any wasteful expenditure happening? Are there any food wastages?
b) Let him study 5S methods and teach those methods to the staff. He can improve the housekeeping in the canteen as a whole. Let the kitchen be so neat and clean that it should look as if it were a front office.
c) Let him teach hygiene and sanitation to the staff working in the canteen. This is also very important.
d) He can control the unwanted buildup of inventory of food items at the canteen. He can help the caterer in fixing various stock levels like minimum stock, maximum stock, buffer stock, etc.
e) Is the contractor's vehicle making any unnecessary trips from the contractor's warehouse (where food items are stored) to your company? How can these be curtailed?
Your friend has a chance to implement his managerial knowledge here. Every saving that he makes for the contractor should be passed on to the company. This will help your company when negotiating future contracts.
If your friend shows real interest in doing all this, then possibly it will help him in launching his own catering company. After all, there is more money in these contracts than slogging at the HR desk.
Thanks,
Dinesh V Divekar
From India, Bangalore
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a) Study the systems of cooking and find out whether there is any scope for improvement. Is there any wasteful expenditure happening? Are there any food wastages?
b) Let him study 5S methods and teach those methods to the staff. He can improve the housekeeping in the canteen as a whole. Let the kitchen be so neat and clean that it should look as if it were a front office.
c) Let him teach hygiene and sanitation to the staff working in the canteen. This is also very important.
d) He can control the unwanted buildup of inventory of food items at the canteen. He can help the caterer in fixing various stock levels like minimum stock, maximum stock, buffer stock, etc.
e) Is the contractor's vehicle making any unnecessary trips from the contractor's warehouse (where food items are stored) to your company? How can these be curtailed?
Your friend has a chance to implement his managerial knowledge here. Every saving that he makes for the contractor should be passed on to the company. This will help your company when negotiating future contracts.
If your friend shows real interest in doing all this, then possibly it will help him in launching his own catering company. After all, there is more money in these contracts than slogging at the HR desk.
Thanks,
Dinesh V Divekar
From India, Bangalore
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Canteen Management and Employee Welfare
Canteen is part of employee welfare. Hence, it is not wrong on the part of management to deploy HR to oversee things.
Similarly, management has every right to ask the employee to work between 1 AM and 5:30 AM. On the other hand, if this 1 AM to 5:30 AM shift is in addition to his 9 hours of work, e.g., between 9 AM to 6 PM at the office, then this will amount to a violation of employee rights.
From India, Chennai
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Canteen is part of employee welfare. Hence, it is not wrong on the part of management to deploy HR to oversee things.
Similarly, management has every right to ask the employee to work between 1 AM and 5:30 AM. On the other hand, if this 1 AM to 5:30 AM shift is in addition to his 9 hours of work, e.g., between 9 AM to 6 PM at the office, then this will amount to a violation of employee rights.
From India, Chennai
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