Dear Himanshu,
I would like to request from you urgently, the PowerPoint presentation about customer service. I am unable to view the contents of the presentation. If you can forward it to my email address, I would be really grateful.
Thanks & Regards,
Swarup Roy
Gurgaon
From India, Mumbai
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I would like to request from you urgently, the PowerPoint presentation about customer service. I am unable to view the contents of the presentation. If you can forward it to my email address, I would be really grateful.
Thanks & Regards,
Swarup Roy
Gurgaon
From India, Mumbai
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Hi,
Nice PPT. It should be after having gone through feedbacks - I will respond once I see it.
Hey, Himanshu. I also agree you must not let the desire for feedback dampen your spirit to share your knowledge. As it goes, if you share knowledge, more of it you gain. Knowledge is everywhere - you just became an effective medium to put this thought very efficiently. Do your karma, fruits will show up in different forms and shapes - one has to go beyond those fruits and keep on doing one's karma as desired selflessly.
All the best.
From India, Mumbai
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Nice PPT. It should be after having gone through feedbacks - I will respond once I see it.
Hey, Himanshu. I also agree you must not let the desire for feedback dampen your spirit to share your knowledge. As it goes, if you share knowledge, more of it you gain. Knowledge is everywhere - you just became an effective medium to put this thought very efficiently. Do your karma, fruits will show up in different forms and shapes - one has to go beyond those fruits and keep on doing one's karma as desired selflessly.
All the best.
From India, Mumbai
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hi himanshu, i’ve been transfered from HR to Sales -coordinator on promotion. this PPt has come to me right on time. Thanks buddy. keep sending, Rachel.
From India, Hyderabad
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3From India, Hyderabad
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Hi, Your PPT is good for everyone who deliver customer service training. It would be better if there are some cases on customer service. Regards, Summe
From Hong Kong, Central District
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From Hong Kong, Central District
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Hi Himanshu, Thank you very much for your valuable presentation. I just downloaded the presentation and it looks good at first glance. i will go through it and give you additional input. regards
From Ethiopia
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From Ethiopia
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Hi all, I use the following video clip during my one-day training workshop on WOW (What's needed, On time, With Value - training workshop on Excellent Customer Service). This video is from an English movie - Five Easy Pieces. It's a classic case study on the disconnect between what the customer needs versus what we offer! I play this video (it evokes lots of laughter as well, hence a great energizer!) and follow it up with a quiz asking trainees to answer:
1. What did they understand from the waitress's expressions?
2. What went wrong?
3. How could they, as this waitress, diffuse the problem?
Alternatively, I ask them to role-play, with one of them playing Jack Nicholson's character and another being the waitress. You can also download the script of the scene and provide them a copy beforehand so that they do not miss the dialogue!
Hope you like it... and give feedback too!
Regards.
From India, Pune
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1. What did they understand from the waitress's expressions?
2. What went wrong?
3. How could they, as this waitress, diffuse the problem?
Alternatively, I ask them to role-play, with one of them playing Jack Nicholson's character and another being the waitress. You can also download the script of the scene and provide them a copy beforehand so that they do not miss the dialogue!
Hope you like it... and give feedback too!
Regards.
From India, Pune
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Hi Himanshu, Just downloaded your PPT, perused through it, and found it quite articulate. Thank you very much for sharing it. I too have been working on a presentation on customer orientation. I will upload it as soon as I am through.
Warm regards,
Ashit Pathak
From India, Delhi
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Warm regards,
Ashit Pathak
From India, Delhi
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Hi I have gone through the PPT it is very nice and good one.thanks for sharing.new comer like me will learn a lot form this PPT.thanks again. Regards Sima
From India, Raniganj
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From India, Raniganj
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Thanks for a lucid presentation. I am a service provider to a few marketing organizations where I am involved in Marketing & HR-related services. I would like to use your module and focus on the "Internal customers." May I make a few additions to your presentation? I shall, of course, share the modified presentation with you.
Thanks,
Ashit Pathak
From India, Delhi
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Thanks,
Ashit Pathak
From India, Delhi
Acknowledge(0)Amend(0)CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.
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