Hi, I'm doing a project on HR in the Aviation Industry. I have gathered some information about the aviation industry, but I am unable to find any information related to HR in the aviation industry or pertaining to any airlines. I have been trying to get an appointment with Indian Airlines and Jet Airways to understand the HR practices followed in these airlines but am unable to find any information on it. Can anyone help me with this topic to understand the recruitment and selection process, training, performance appraisal, compensation, etc., in detail in the aviation industry or in any Indian domestic airlines...
From India, Mumbai
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1From India, Mumbai
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Hi Cris,
I am employed with Lufthansa Technik Phils. right now. Although it's not an airline company since we deal with the maintenance, repair, and overhauling of aircraft, we are still in the aviation industry. I have worked for a purchasing and procurement company before my time here at Lufthansa. I must say that HR practices in both companies are pretty much the same.
Should you have any specific questions, you may email me at melanie_lazaro@ltp.com.ph.
From Philippines, Manila
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I am employed with Lufthansa Technik Phils. right now. Although it's not an airline company since we deal with the maintenance, repair, and overhauling of aircraft, we are still in the aviation industry. I have worked for a purchasing and procurement company before my time here at Lufthansa. I must say that HR practices in both companies are pretty much the same.
Should you have any specific questions, you may email me at melanie_lazaro@ltp.com.ph.
From Philippines, Manila
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I’m currently working as an HR Manager in an Airlines in Bangladesh.So if i mail u a sample HR manual or employee service manual,will that do?let me know! ~asef
From Canada
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From Canada
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Thank you, Asef, for the very informative response.
My wife has been working for an airline for approximately 5 years now, and she has not seen any kind of HR intervention to check employee satisfaction on all HR practices during those years. The only time they interact with HR is when they need additional information on compensation and benefits or when they receive warning letters.
I haven't heard of any airline having Performance Management systems for employees, nor any grievances portal, nor any recognition and rewards programs. Why is that the case?
Regards,
Ken
From India, Mumbai
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My wife has been working for an airline for approximately 5 years now, and she has not seen any kind of HR intervention to check employee satisfaction on all HR practices during those years. The only time they interact with HR is when they need additional information on compensation and benefits or when they receive warning letters.
I haven't heard of any airline having Performance Management systems for employees, nor any grievances portal, nor any recognition and rewards programs. Why is that the case?
Regards,
Ken
From India, Mumbai
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I am glad that you mentioned this issue. If you look carefully, in terms of Employees' Service Rules, the "Airline WORLD" tends to vary from any other industry. When it comes to grievances, my company has always made it a priority to address employees' opinions regarding any work-related complaints that are hindering their progress. Even if disciplinary action is essential, a committee is formed to handle it. The increments often make up for what is not being given financially. Performance Management is also something we prioritize, but I have proposed a new Performance Review process for the yearly assessment and have kept management for the Probationary Period completion.
Another factor to consider is that HRD was introduced by companies in the Aviation sector much later than in any other industry.
Recently, Iata has initiated a training program based on HR in Aviation due to the growth of this department in aviation, which has become an essential requirement. With the expansion, it becomes quite strenuous for the Administration Department to understand employee needs; hence, HR was introduced. However, what still needs to be addressed are the differences between the general guidelines in response to employee relationships, which are not the same as those in a normal organization.
Thanks.
By the way, I am providing a Grievance procedure that your wife can read and integrate into her company in relation to the Service rules of an AIRLINE EMPLOYEE.
Take care.
From Canada
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Another factor to consider is that HRD was introduced by companies in the Aviation sector much later than in any other industry.
Recently, Iata has initiated a training program based on HR in Aviation due to the growth of this department in aviation, which has become an essential requirement. With the expansion, it becomes quite strenuous for the Administration Department to understand employee needs; hence, HR was introduced. However, what still needs to be addressed are the differences between the general guidelines in response to employee relationships, which are not the same as those in a normal organization.
Thanks.
By the way, I am providing a Grievance procedure that your wife can read and integrate into her company in relation to the Service rules of an AIRLINE EMPLOYEE.
Take care.
From Canada
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In response to Ken's questions, I apologize for the unorganized answer. Another issue I forgot to address is that I found it quite strange that all the topics you mentioned that are not practiced in your wife's company were existing in ours even before they formed an HR department. I guess every company's perspective towards HR will tend to differ mainly due to the differences in their business practices.
From Canada
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From Canada
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Hi Aseef,
I am Sumit, an MBA student specializing in HR, and I am working on a project in HR in the Aviation Industry. Can you please email me a sample HR manual or employee service manual? I have been trying to get in touch with someone in the HR department in Airlines to understand the role of HR as well as the future prospects. Could you please provide me with information about this field?
Warm Regards,
Sumit Ahuja
Email: coolsumguy@gmail.com
From India, New Delhi
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I am Sumit, an MBA student specializing in HR, and I am working on a project in HR in the Aviation Industry. Can you please email me a sample HR manual or employee service manual? I have been trying to get in touch with someone in the HR department in Airlines to understand the role of HR as well as the future prospects. Could you please provide me with information about this field?
Warm Regards,
Sumit Ahuja
Email: coolsumguy@gmail.com
From India, New Delhi
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Hi friends,
My friend is working at Karipur Airport in Kerala. He has a doubt regarding the manual recording of attendance in the airport services. If anyone can help me clear his doubt, please do so.
Doubt: Is there any separate color code used for marking attendance at the airport for the staff? For example, red for absent, blue for present, and black/green for On-duty leave.
If anyone knows, please help out.
Advance Thanks.
Sivaraman P S
From India, Kochi
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My friend is working at Karipur Airport in Kerala. He has a doubt regarding the manual recording of attendance in the airport services. If anyone can help me clear his doubt, please do so.
Doubt: Is there any separate color code used for marking attendance at the airport for the staff? For example, red for absent, blue for present, and black/green for On-duty leave.
If anyone knows, please help out.
Advance Thanks.
Sivaraman P S
From India, Kochi
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can somebody pls help me out with my project on "HR practices being followed in the aviation industry" i am a student 4rm a recognised b-school. looking forward to ur contribution
From India, Delhi
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From India, Delhi
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Hi, I would like to know about performance management, career progression, and compensation in any aviation organization. Can someone please help me with this as I have a project to do on this? Thanks.
From India, Delhi
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From India, Delhi
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Respected HR professionals,
I'm a final-year MBA student specializing in HR. I need your help in completing my final-year project titled "Best HR Practices in Jet Airways and Indian Airlines." Any kind of information or help would be appreciated. Please help me with the same. My email is sarbaz.zafar10@gmail.com. Thanks to Mr. Assef for all the inputs he has provided, but I need some information about the above-mentioned airlines. Thanks.
From China
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I'm a final-year MBA student specializing in HR. I need your help in completing my final-year project titled "Best HR Practices in Jet Airways and Indian Airlines." Any kind of information or help would be appreciated. Please help me with the same. My email is sarbaz.zafar10@gmail.com. Thanks to Mr. Assef for all the inputs he has provided, but I need some information about the above-mentioned airlines. Thanks.
From China
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Hi,
I also need to work on a similar project and would greatly appreciate it if you could help me with any information you have gathered on this. My email address is arshishaikh@hotmail.com.
Thank you very much for your help in advance.
Regards.
From India, Bangalore
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I also need to work on a similar project and would greatly appreciate it if you could help me with any information you have gathered on this. My email address is arshishaikh@hotmail.com.
Thank you very much for your help in advance.
Regards.
From India, Bangalore
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Master of Aviation Management
The aviation industry in India has been growing exponentially over the past few years with the new reforms being introduced by the government. This industry has seen a major boom in terms of sales turnover of air service operators.
The Indian civil aviation industry took its first steps in the early 1930s when the Tatas established Tata Airlines. The next two decades saw the entry of several private carriers. In 1953, the government chose to nationalize private carriers and set up Indian Airlines to serve the domestic market and Air India to serve the international market. The national carriers enjoyed a monopoly until 1990-91 when the Open Sky policy was implemented. With the repeal of the Air Corporation Act, several private players such as Jet Air, Sahara Airlines, Modiluft, and East West Airlines were allowed to operate commercial airlines, and a new chapter in the history of Indian aviation began.
In 2003, more reforms were introduced in the aviation sector like an increase in the FDI limit to 49% from 40% and a reduction of excise duty on aviation turbine fuel to 8% from 16%. The policy reforms and a favorable business environment attracted several more private players like Air Deccan, Spicejet, Go Airways, Indigo Airlines, etc., who were set up to operate under a low-cost model.
The Indian aviation sector is currently pegged at US$ 7.7 billion and is expected to grow four-fold to US$ 33.4 billion in the next three years. Currently, there are 0.1 million travelers using the air transport services. It is estimated that 50 million people belonging to the middle-income group will use the low-cost airlines in the coming years. The aviation industry is all set to conquer greater heights with many new air service operators entering this market. The government is planning to establish an independent regulatory authority, to be called Airport Economic Regulatory Authority (AERA), to regulate tariffs in heavy-traffic sectors.
However, there are a few major challenges that may hinder the growth of the aviation industry. These include high fuel costs, high airport charges, and the high rate of failures in the airline business.
Managers in this sector would be expected to have a thorough understanding of the cost structure and to devise new ways for revenue generation. They would be required to be adept at forming alliances with tour operators, corporates, and travel agencies.
The Master of Aviation Management Program prepares students to efficiently, effectively, and professionally manage these airline companies, the number of which is ever-increasing.
MAM Program Structure
- Group A
1. Introduction to Management
2. Managerial Effectiveness
- Group B
1. Marketing Management
2. Human Resource Management
- Group C
1. Accounting & Finance
2. Management of Service Operations
- Group D
1. Services Marketing
2. Business Strategy
- Group E
1. Aviation Industry Analysis
2. Leadership & Governance
- Group F
1. Management of Aviation Business - I
2. Management of Aviation Business - II
Ensure proper formatting and readability.
From India, Pune
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The aviation industry in India has been growing exponentially over the past few years with the new reforms being introduced by the government. This industry has seen a major boom in terms of sales turnover of air service operators.
The Indian civil aviation industry took its first steps in the early 1930s when the Tatas established Tata Airlines. The next two decades saw the entry of several private carriers. In 1953, the government chose to nationalize private carriers and set up Indian Airlines to serve the domestic market and Air India to serve the international market. The national carriers enjoyed a monopoly until 1990-91 when the Open Sky policy was implemented. With the repeal of the Air Corporation Act, several private players such as Jet Air, Sahara Airlines, Modiluft, and East West Airlines were allowed to operate commercial airlines, and a new chapter in the history of Indian aviation began.
In 2003, more reforms were introduced in the aviation sector like an increase in the FDI limit to 49% from 40% and a reduction of excise duty on aviation turbine fuel to 8% from 16%. The policy reforms and a favorable business environment attracted several more private players like Air Deccan, Spicejet, Go Airways, Indigo Airlines, etc., who were set up to operate under a low-cost model.
The Indian aviation sector is currently pegged at US$ 7.7 billion and is expected to grow four-fold to US$ 33.4 billion in the next three years. Currently, there are 0.1 million travelers using the air transport services. It is estimated that 50 million people belonging to the middle-income group will use the low-cost airlines in the coming years. The aviation industry is all set to conquer greater heights with many new air service operators entering this market. The government is planning to establish an independent regulatory authority, to be called Airport Economic Regulatory Authority (AERA), to regulate tariffs in heavy-traffic sectors.
However, there are a few major challenges that may hinder the growth of the aviation industry. These include high fuel costs, high airport charges, and the high rate of failures in the airline business.
Managers in this sector would be expected to have a thorough understanding of the cost structure and to devise new ways for revenue generation. They would be required to be adept at forming alliances with tour operators, corporates, and travel agencies.
The Master of Aviation Management Program prepares students to efficiently, effectively, and professionally manage these airline companies, the number of which is ever-increasing.
MAM Program Structure
- Group A
1. Introduction to Management
2. Managerial Effectiveness
- Group B
1. Marketing Management
2. Human Resource Management
- Group C
1. Accounting & Finance
2. Management of Service Operations
- Group D
1. Services Marketing
2. Business Strategy
- Group E
1. Aviation Industry Analysis
2. Leadership & Governance
- Group F
1. Management of Aviation Business - I
2. Management of Aviation Business - II
Ensure proper formatting and readability.
From India, Pune
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