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neetubrajesh
can any one help
Dear all,
I am working for a BPO as a HR, its a start up company. We will have our first performance review and apprisal in coming months.
Can any one help me in the following:-
1) What should be the min. and max hike a company can give?? are there any rules for it. are there any calculations attached to it.
2) Is there any apprisal for HR people, how is that done. In my company its only me who is handling Hr, so how will my apprisal happen.
3) What are various motivational and retention schemes that we should follow as per a BPO company. We work in day shifts only
4) Should sodexo meal passes be a part of ctc or can be given out of ctc
Thanks and regards
Neetu
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From India, Pune
kol
1) What should be the min. and max hike a company can give?? are there any rules for it. are there any calculations attached to it.
depends ...star performers have to be kept ...give hike but make a contract to stay in company for certain period.
2) Is there any apprisal for HR people, how is that done. In my company its only me who is handling Hr, so how will my apprisal happen.
Show the data of interviews done, successful works etc

From India, Calcutta
Cite Contribution
1859

Dear Neetu,

Please find my inputs as follows:

1. What should be the min. and max hike a company can give? The minimum hike can be anything between 3-5 % and Maximum is 10 – 12 % in today’s job scenario. Though this would depend on the total Organization budget

2. Are there any rules for it – Hikes are performance and market oriented. Best performer gets the highest whereas the least gets the lowest. Again Hikes are given to bring every employee on the same pay level. Suggest you to form a matrix as shared below :

Performance Scores Grades Hike

1 A1 –A3 2 – 5%

2 B1- B3 5 – 7 %

3 C1 – C3 10 – 12 %

3. Are there any calculations attached to it – Yes a detailed one. If the number of employees is few, you can do it from a master sheet. In case it is more and you require a Bell Curve, then you calculation would be different https://www.citehr.com/88087-force-r...ell-curve.html

https://www.citehr.com/152879-format...increment.html

https://www.citehr.com/98669-get-fre...alculator.html

4. Is there any appraisal for HR people, how is that done - HR Appraisal is quintessential. It is done on the KRA as mentioned in the link. Please set the same in a score card format with absolute scores and present it to the person who would appraise you. Please make sure you explain the scorecard well. https://www.citehr.com/7387-kra-2.html

5. In my company it’s only me who is handling Hr, so how will my appraisal happen – Your appraisal would be done by your reporting manager.

6. What are various motivational and retention schemes that we should follow as per a BPO company. We work in day shifts only –You can consider a host of retention programs. You need to check the feasibility of applying the same within your organization. It would all depend on how much budget you have and how far can you implement that. When you bring in such a program, please run detailed Town hall on the same so that you have your employee buy in .

7. Should sodexo meal passes be a part of ctc or can be given out of ctc – Sodexho coupons are a part of the CTC, given to lessen the tax burden for the employees.Please find more details on the links

https://www.citehr.com/97630-sodexho-coupons.html

https://www.citehr.com/50372-sodexho-pass.html

From India, Mumbai
Attached Files (Download Requires Membership)
File Type: pdf Compensation.pdf (78.1 KB, 84 views)

neetubrajesh
Hi (Cite Contribution),
Thanks a lot for helping sorting out the queries.
For so many days when I did not get any answers I really felt bad and decided that I wil not post any queries in future.
But you have instilled my faith in Citehr again. Thanks
Thanks for all your suggestions and great help.
Best Regards
Neetu

From India, Pune
Cite Contribution
1859

Hi Neetu ,
Thanks for your words .

Hike is a percentage of the basic salary . Though at some places it is given on gross . But find the calculation which is most sustainable for you. the business climate might be getting better , but your organization can expand. Hence it plan the hike accordingly. You would be setting expectation . So handle it sensitively. Make communication with your employees, explaining how the salary benchmark have been done . BPO talent base is very volatile . A small difference can cause instant damage.Please have your leaders and employees buy out through out the process.

I hope I have answered. But understand the implementation is now completely for you. Learn as much as you can while working through it. Please research a bit about the compensation before you implement it . Do let me know , if there is anything more you are looking for .

I have sent an invite to other seniors, looking for thier input !

Keep learning and sharing with us.

Regards,
(Cite Contribution)

From India, Mumbai
neetubrajesh
Hey (Cite Contribution),
Thanks for the insight knowledge. I am going through all the articles on compensation and benifit on various hr sites.
Also going through the differenr motivation and retention scheme which different companies in BPO sector are using.
Once again thanks for all your help and guidence.
Regards
Neetu

From India, Pune
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