Dear Alankrita,
Since your company is small and has recently started operations, your top leadership has the important task of investing their time and resources in building the organization's culture.
Organizational Culture
When we say "organizational culture," it is a composite of various sub-cultures. The sub-cultures are:
- a culture of self-learning
- a culture of competitiveness
- a culture of performance
- a culture of ownership
- a culture of innovation
- a culture of values
- a culture of change
- a culture of welfare
- a culture of celebration
- a culture of teamwork
- a culture of communication
- a culture of measurement
- (above all) a culture of discipline
Therefore, when you organize the training programs, ensure that the focus is on building a culture and also on measuring the effectiveness of everything.
If you cannot do the above, then at least train your staff in building an inventory of "lessons learned." Let me explain what I mean. Recently, I conducted training for the procurement professionals of a prominent IT company that is more than 25 years old. Although the company is more than a quarter-century old, they do not have any records that captured "lessons learned" in an organized manner after negotiations with vendors or suppliers. The company relied on the "experience" of the procurement professionals.
However, in the recent past, the company faced a huge problem when a significant number of procurement professionals left the company. During my training, I taught them how to record the lessons in a very organized manner. If they implement what I taught, then the records generated will be useful for future negotiations.
The employees can be taught to record the lessons on completion of their projects. What I am trying to say is to teach your employees "Knowledge Management" practices. This will sow seeds of growth in your company.
Thanks,
Dinesh Divekar