Dear Radhika,
The subject comes up for the discussion time and again. You need to institute "Performance Management System" (PMS). Instituting PMS is a far more serious business. I have given a reply to a similar post. Click the following link to refer the reply:
https://www.citehr.com/577456-formul...ml#post2228293
Though the heading of the heading is for IT companies, the above reply is applicable to all the type of industries. In the above link, you will find several other links. Go through all the links patiently. It will improve your awareness of the subject.
Sample KPI and KRA Manual: - You may
click here to refer it. It includes some of the KPIs applicable to real estate industry well.
Videos on PMS: - To clarify on PMS, I have uploaded the following videos:
https://www.youtube.com/watch?v=fTe8Pu6yioo
https://www.youtube.com/watch?v=NMEjMQzYVSs&t=1s
For further doubts, feel free to
contact me.
Thanks,
Dinesh Divekar
+91-9900155394