Dear Cherie, please elaborate on your post. What is your designation, what is the nature of the industry, and what kind of needs do managers project to you, etc.? Have you done any "Need Analysis"? How many needs are projected per annum and why do they do it? When you say "toolkit," do you mean to say that you want to prepare a template for the replies?
We, the members of this forum, are outsiders and do not know about the internal administration of your company. With a tad of information, we are also lost, as much as you are!
Thanks,
Dinesh Divekar