Dear Amjad Lala,
Balance Score Card (BSC) is old hat. Lot of improvement has taken place thereafter. Therefore, why you would like to learn that is something dated one?
I provide consulting services to establish Performance Management System (PMS). While designing my services, I have tried overcoming the shortcomings of BSC. Please confirm to when will you come to Mumbai and I shall provide customised solution to your business.
To know more about my services, you may refer my replies to the past queries on this forum. One of the links is as below:
https://www.citehr.com/577456-formul...r-kra-key.html
Thanks,
Dinesh Divekar