Dear Sri.Chat,
To measure the performance accurately, you need to study systems and processes of each department and then design the KPIs and KRAs for each department. Measures of performance for the individuals come later. Secondly, Performance Management System (PMS) neither depends on size of the company nor on the industry. Performance issues remain same irrespective of the type of industry.
Recently, I have given exhaustive reply to similar query. You may go through the following link:
https://www.citehr.com/526357-kpi-kra.html#post2228293
In this link, you will get further links. There will be sub-links in the links. Go through all the links patiently and you will understand the gravity of the subject. In case if you wish to hire my consulting services, please talk to your management. Be assured that I will make sea change in your company. To know more about my consulting services you may
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Thanks,
Dinesh Divekar