Seeking Real-Life Experiences: How Have You Handled Workplace Challenges?

Dear All, Need your help to answer these questions.

1. Tell me about a time that you had to deal with a conflict between licensed and unlicensed personnel and how you handled the situation.

2. Tell me about a time in the past when you did something to improve teamwork and motivate staff towards a common goal.

3. Give me an example of a time when you needed more information to solve a problem. How did you go about gathering and analyzing information to solve the problem?

4. Describe a time when you were responsible for organizing different types of personnel to get work done, and some of them weren't very enthusiastic. What did you do?

5. Describe a time when you made a mistake when dealing with a staff person and how you handled the situation.

Kind Regards, Vipan Kumar [Phone Number Removed For Privacy Reasons]

Dear Vipan,

Understanding Behavioral Interview Questions

All these questions are behavioral interview questions. The reply would differ from person to person as the situations each person faces are dissimilar. Whatever reply one gives, supporting questions would emerge from the primary reply. Therefore, the interviewee has to be ready with the supporting or clarifying questions rather than the primary question itself. The quintessence of these questions lies in their ability to elicit truthful replies. Even if the interviewee wishes to, he/she cannot concoct answers.

Preparation for Behavioral Interviews

To reply to these questions, one has to be ready well before sitting across from the interviewer. As and when incidents happen, one has to record them diligently. The interviewee would be able to give the replies to behavioral questions provided he/she has maintained the records.

Recommendation for Practice

Against this backdrop, I recommend that you prepare your own replies and upload them here. I will help you in preparing yourself to answer the supporting or clarifying questions. Since I conduct the training program on "Behavioral Interviewing," I can assess what supporting questions could be asked. Click on the hyperlink to know the details of the training program.

All the best!

Regards,
Dinesh Divekar