Dear Jyoti,
Please check my replies in italics
Thanks,
Dinesh Divekar
I want to make rules for sales team... as some employees are not following the rules directed by their boss... i have to make some strick rules so that he starts following the rules made by mgt. and does not make bad impacts on his team and other employees also.
Comments: - If some employees are not following instructions that their boss gave then whose problem is this? Yours or boss's? If the boss is comfortable with non-compliance with the instructions then be as it may. Why you should bother? You have joined just recently? Why leadership is cool towards salespersons behaviour? It appears that this behaviour is acceptable to the leadership also.
My main query is ... all employees has to submit travel expenses by every month to HR dept. after verified by their reporting mgr. the problem is one manager is not verify the same and send it without signatures to HR dept. which is not correct. and his behaviour is very causal , always hide the mistakes of his team in front of mgt.
Comments - Make SOP or Policy on clearance of travel expenses. Outline the process clearly. Get it signed by the higest authority. Circulate it to all the departments. Return the travel expense bills if these are submitted to HR without due authorisation from HOD. On receipt of duly certified bills, reconcile the details with the attendance records. For discrepancy if any, return the bill to the HOD.
Final comments: - Going by the past few posts, it appears that the top management of your organisation does not know anything about the "control" function of the management. Therefore, you at lower level cannot do anything. Yes, one should be methodical in his/her work, but if the methodicalness brings stress, then it is better to give it up. All the best!