Dear All,
Please suggest, is it right to wish the boss who is going to complete 1 year in the company through an email from all the employees, or should HR do this on behalf of all staff members? Kindly help me.
From India, Gurgaon
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Please suggest, is it right to wish the boss who is going to complete 1 year in the company through an email from all the employees, or should HR do this on behalf of all staff members? Kindly help me.
From India, Gurgaon
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Dear Jyoti,
Rather than sending him mail to wish him on his 1st anniversary, send an email to inquire whether he would like to address all the employees upon completing his first year in office. Record a video of his address. Then, email this video to those who could not attend his address. After his address, offer tea and snacks to those who are available.
This gesture may boost his ego and could potentially help in maintaining good relations with him.
All the best!
Dinesh Divekar
From India, Bangalore
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8035Rather than sending him mail to wish him on his 1st anniversary, send an email to inquire whether he would like to address all the employees upon completing his first year in office. Record a video of his address. Then, email this video to those who could not attend his address. After his address, offer tea and snacks to those who are available.
This gesture may boost his ego and could potentially help in maintaining good relations with him.
All the best!
Dinesh Divekar
From India, Bangalore
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Dear Dinesh,
Thank you for the reply. However, the issue is that my boss is traveling a lot and is not available in the office most of the time. There are four employees in our staff, and the rest of the team is in the sales department. I would like to write an email to him and copy all the employees. Can you please help me with what I should write?
Thank you.
From India, Gurgaon
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Thank you for the reply. However, the issue is that my boss is traveling a lot and is not available in the office most of the time. There are four employees in our staff, and the rest of the team is in the sales department. I would like to write an email to him and copy all the employees. Can you please help me with what I should write?
Thank you.
From India, Gurgaon
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Dear Dinesh,
I need your help with another issue. I want to establish rules for the sales team as some employees are not following the directives set by their boss. I have to implement strict rules so that they start adhering to the management's guidelines and do not negatively impact their team and other employees.
My main concern is that all employees have to submit their travel expenses to the HR department every month after verification by their reporting manager. The problem is that one manager is not verifying the expenses and is sending them to the HR department without signatures, which is incorrect. Additionally, his behavior is very casual, and he always conceals the mistakes of his team in front of management.
Please suggest what I should do.
Thank you.
From India, Gurgaon
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I need your help with another issue. I want to establish rules for the sales team as some employees are not following the directives set by their boss. I have to implement strict rules so that they start adhering to the management's guidelines and do not negatively impact their team and other employees.
My main concern is that all employees have to submit their travel expenses to the HR department every month after verification by their reporting manager. The problem is that one manager is not verifying the expenses and is sending them to the HR department without signatures, which is incorrect. Additionally, his behavior is very casual, and he always conceals the mistakes of his team in front of management.
Please suggest what I should do.
Thank you.
From India, Gurgaon
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Dear Jyoti,
Please check my replies in *italics*.
Thanks,
Dinesh Divekar
I want to make rules for the sales team as some employees are not following the rules directed by their boss. I have to make some strict rules so that he starts following the rules made by management and does not make a bad impact on his team and other employees as well.
Comments: If some employees are not following instructions that their boss gave, then whose problem is this? Yours or the boss's? If the boss is comfortable with non-compliance with the instructions, then be as it may. Why should you bother? You have joined recently? Why is leadership cool towards the salesperson's behavior? It appears that this behavior is acceptable to the leadership as well.
My main query is all employees have to submit travel expenses every month to the HR department after being verified by their reporting manager. The problem is one manager is not verifying the same and sends it without signatures to the HR department, which is not correct. His behavior is very casual, always hiding the mistakes of his team in front of management.
Comments: Make an SOP or policy on the clearance of travel expenses. Outline the process clearly. Get it signed by the highest authority. Circulate it to all departments. Return the travel expense bills if they are submitted to HR without due authorization from the HOD. On receipt of duly certified bills, reconcile the details with the attendance records. For any discrepancies, return the bill to the HOD.
Final comments: Going by the past few posts, it appears that the top management of your organization does not know anything about the "control" function of management. Therefore, at your lower level, you cannot do anything. Yes, one should be methodical in his/her work, but if being methodical brings stress, then it is better to give it up. All the best!
From India, Bangalore
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Please check my replies in *italics*.
Thanks,
Dinesh Divekar
I want to make rules for the sales team as some employees are not following the rules directed by their boss. I have to make some strict rules so that he starts following the rules made by management and does not make a bad impact on his team and other employees as well.
Comments: If some employees are not following instructions that their boss gave, then whose problem is this? Yours or the boss's? If the boss is comfortable with non-compliance with the instructions, then be as it may. Why should you bother? You have joined recently? Why is leadership cool towards the salesperson's behavior? It appears that this behavior is acceptable to the leadership as well.
My main query is all employees have to submit travel expenses every month to the HR department after being verified by their reporting manager. The problem is one manager is not verifying the same and sends it without signatures to the HR department, which is not correct. His behavior is very casual, always hiding the mistakes of his team in front of management.
Comments: Make an SOP or policy on the clearance of travel expenses. Outline the process clearly. Get it signed by the highest authority. Circulate it to all departments. Return the travel expense bills if they are submitted to HR without due authorization from the HOD. On receipt of duly certified bills, reconcile the details with the attendance records. For any discrepancies, return the bill to the HOD.
Final comments: Going by the past few posts, it appears that the top management of your organization does not know anything about the "control" function of management. Therefore, at your lower level, you cannot do anything. Yes, one should be methodical in his/her work, but if being methodical brings stress, then it is better to give it up. All the best!
From India, Bangalore
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Hello Jyoti,
Further to what Dinesh suggested/mentioned, I would like to give a word of caution. Going by what you mentioned about the existing work culture in your Company, there's always a chance that you could turn out to be the scapegoat when things turn nasty. One possible scenario: when it gets noticed by your boss that the travel bills are being submitted without being vetted/approved by the manager, you could be asked "why didn't you alert me" or "did you remind the concerned manager," etc. Hope you get the point. Do your best to get clear guidelines... the SOP suggested by Dinesh is one way... from the top boss on what to do when the rules are not followed [the SOPs usually mention 'what & how to do'... and usually not 'what not to do' or what ought to be done 'if things aren't done the way they are to be done']. And if things don't get better despite everything you try out, like Dinesh mentioned, "better to give it up. All the best!"
All the best.
Regards,
TS
From India, Hyderabad
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Further to what Dinesh suggested/mentioned, I would like to give a word of caution. Going by what you mentioned about the existing work culture in your Company, there's always a chance that you could turn out to be the scapegoat when things turn nasty. One possible scenario: when it gets noticed by your boss that the travel bills are being submitted without being vetted/approved by the manager, you could be asked "why didn't you alert me" or "did you remind the concerned manager," etc. Hope you get the point. Do your best to get clear guidelines... the SOP suggested by Dinesh is one way... from the top boss on what to do when the rules are not followed [the SOPs usually mention 'what & how to do'... and usually not 'what not to do' or what ought to be done 'if things aren't done the way they are to be done']. And if things don't get better despite everything you try out, like Dinesh mentioned, "better to give it up. All the best!"
All the best.
Regards,
TS
From India, Hyderabad
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Dear Dinesh & Tajsateesh,
Thanks for your replies. My boss knows about that, but I know he will tell me to make a rule against the incident. That's why I was asking for help. Actually, the sales manager has a casual behavior, and I'm going to write an email to my boss regarding this. I will also inform him that HR will not approve travel bills without verification and signatures from the manager.
My boss wants to establish rules against these kinds of incidents. Another thing to consider is that if bills are not approved, employees will suffer, and HR will also not approve his travel bills.
Please tell me what steps I should take because I am the only one in HR. Please help.
From India, Gurgaon
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Thanks for your replies. My boss knows about that, but I know he will tell me to make a rule against the incident. That's why I was asking for help. Actually, the sales manager has a casual behavior, and I'm going to write an email to my boss regarding this. I will also inform him that HR will not approve travel bills without verification and signatures from the manager.
My boss wants to establish rules against these kinds of incidents. Another thing to consider is that if bills are not approved, employees will suffer, and HR will also not approve his travel bills.
Please tell me what steps I should take because I am the only one in HR. Please help.
From India, Gurgaon
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To supplement my learned friends' views - Hope your firm adopts a certain standard format for submitting travel bills. If yes, you may consider attaching this format with a "Checklist" showing in columns, serializing 1, 2, 3, and so on, mentioning "who should do (comply with) what." If you don't have a format, design one showing all relevant information and leaving spaces for authorized officials to 'check-in' and sign in appropriate boxes, one after the other as per the flow of the bills from the traveler, through Team Head, HR, finance, etc. This will ensure that the concerned authorities exercise their checks and authenticate by signing in appropriate places. When a blank is left, it would indicate that the individual has not fulfilled their duty, resulting in consequences. This could lead to the finance department rejecting it as "something is wanting." You may try this with the concurrence of your Head.
From India, Bangalore
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From India, Bangalore
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Hello Jyoti,
The Golden Rule in such situations—when you are expected to make rules—is to ALWAYS make them issue/situation-dependent and NEVER EVER make them individual-dependent.
Even though you are making the rules with one person in mind now, there could be another one down the line after 2 yrs.
I suggest you don't take up the issue with the manager concerned NOW. First, make a generic set of rules and circulate them ASAP. Also, please take WRITTEN Approval(s) from your boss before you release the rules to the employees.
As for employees suffering due to non-passing of the bills, though it's painful, that's the collateral damage of such guys' behavior.
Bring about a situation whereby THEY will escalate the situation instead of HR (you or anyone else) doing it. Quite often, HR takes the flak for doing SOMEONE ELSE'S work. It's always better for such managers to feel the heat DIRECTLY from his/her staff rather than from someone else—in this case, HR. He will realize sooner that his work will get affected and he isn't doing any favors to anyone by doing his job right.
And while you do this, please keep your boss updated... when the manager begins to complain about you, your boss ought to know what's happening. When I say this, I presume your boss can be tough when needed.
All the Best.
Regards,
TS
From India, Hyderabad
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The Golden Rule in such situations—when you are expected to make rules—is to ALWAYS make them issue/situation-dependent and NEVER EVER make them individual-dependent.
Even though you are making the rules with one person in mind now, there could be another one down the line after 2 yrs.
I suggest you don't take up the issue with the manager concerned NOW. First, make a generic set of rules and circulate them ASAP. Also, please take WRITTEN Approval(s) from your boss before you release the rules to the employees.
As for employees suffering due to non-passing of the bills, though it's painful, that's the collateral damage of such guys' behavior.
Bring about a situation whereby THEY will escalate the situation instead of HR (you or anyone else) doing it. Quite often, HR takes the flak for doing SOMEONE ELSE'S work. It's always better for such managers to feel the heat DIRECTLY from his/her staff rather than from someone else—in this case, HR. He will realize sooner that his work will get affected and he isn't doing any favors to anyone by doing his job right.
And while you do this, please keep your boss updated... when the manager begins to complain about you, your boss ought to know what's happening. When I say this, I presume your boss can be tough when needed.
All the Best.
Regards,
TS
From India, Hyderabad
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