Hello Dina ,
Please search in Cite HR archives.
Please type your query inside the box WHAT DO YOU NEED
that you find in the title bar right above.You can try "Procedure for Training Process" first
After typing in the box, press the 'research' button next to it.
You will get lot of information.
Afterwards repeat the steps for "KPI".
You can also refer "Related Information" and 'Download Thread'
that you find in the right side of this message.
When you get the material as above,
you can suitably modify to fit them to meet your company's needs.
V.Raghunathan