KRA For Field Service Engineers

Hi.. I am working for a UPS maintenance company and we have a group of engineers to take care after the sales services and also have the target for consumable sales. So Please let me know the template for KRA for Field service engineers. It will be used to prepare the KRA for the current year.

Dear Uday,
Please provide details of their field activities like what they do, with whom they interact, what kind of problems they handle etc. It is possible to give comments then only.
DVD

KRA's
Punctuality
Attendance
Team Work
Sales Target
Customer Service
Documentation
You can also some more like Personal Hygiene as these people represent the company and are the face of the company to customers.

Dear Udayb1
KRA's is based on your organization need and match with candidate profile
In general Mr. Ramnaresh suggest is very nice
You just focus on your most performed Task & Duty it will helping you
regards
Amit Trada