How Can I Tell if Soft Skills Training Really Worked for My Employee? Seeking Advice!

Hi,

I need help, please. How do I assess the impact/effect of a particular training imparted? For example, suppose I have identified the need for a particular soft skills training for an employee. He has received the training. After the training, how do I assess whether it has been beneficial for the employee or not? Is collecting training feedback the only option?

Please suggest.

Regards,
Subhasree

Dear Subhasree,

The subject comes up for discussion time and again. Please refer to my following replies:

Re: Roll / Duties of an HR Personnel in training
https://www.citehr.com/189245-evalua...tml#post839291
https://www.citehr.com/185182-work-t...tml#post818764
https://www.citehr.com/119766-kirkpa...tml#post758770
https://www.citehr.com/171892-honeym...tml#post743051
https://www.citehr.com/137807-parame...tml#post712618

Thanks,

Dinesh V. Divekar
Management & Behavioral Training Consultant

"Limit of your words is limit of your world"

Rather, the first question to be answered by every learning and development professional is: If the training is not measured, it is of no use. Learning, as a process, has its own stages. First of all, if the training has passed through all the stages and ensured the participants reach stage 3 or are close, then the result is inevitable.

Now, the second thing is the evaluation methodology. The best-known and most efficient method to date is Kilpatrick's evaluation method with four levels. This methodology can further help you design the tool to assess the learning.

Mostly, pre-mid-post training assessments can draw out the results. The results are mostly objective rather than subjective. Please engineer the tool to assess; however, it would be a little difficult in the absence of pre and mid-training assessment scores. Maybe the trainer who conducted the program can help.

I hope I was able to help.

"VJ Bhasker" is a principal Business Consultant and Trainer with TOWTLE Business Solutions. He has contributed his share of excellence in changing people's lives and careers. He keeps developing ways to improve the quality and excellence of work for his clients. To learn more about him or to get more tips, reach us at [Login to view].