Abusive Language Through Official Email - Take Action?

Dear All,
we are a organisation of youngster. we came across one case where 4-5 employees were interacting each other on official e-mail. it started with a nice message and then slowly that interaction converted into using abusing language. they all were kidding on official e-mail.
we are not aware weather any one of them hearted badly or not as we didnt get any complaint.
Do we need to take action on this or should we keep quiet on this.
Management is asking for my comment on this..
pls help soon...
regards,

You should take action because if you do not stop it here, it would grow as they wont have any restriction on what they do.
Even if they are youngsters, they are now working in an organization and discipline needs to be maintained.
You can send a general mail to all employees stating that some people have been found using abusive language on official e-mail. As this was the first time only a warning is being issued and if such thing happens again, strict disciplinary action shall be taken .
I believe this would send the message across the organization and they should desist from it.
Hope this helps you.

Dear Sharma
I completely agree with Avika, whether they are youngsters or old people discipline needs to be maintained in a office enviroment, they should set an example for people who join the organization later, they can have fun time and talk in a friendly way when they are out for coffee or lunch but not inside the office.
As avika said send an intimation to all the employees that anyone who is using abusive language will have to face severe consequences. If you don't stop these types of interaction in the begining stage things wont be favorable later too.
So go ahead and ask people to maintain discipline in the office space.

hi sharma,
official mails are for official purposes only. (ab)using them is not an excuse and should not be tolerated. talk it to the offenders concerned and issue them a strong verbal warning, intimating them that any repetition of the same will lead to serious action, like disabling their rights or having all their mails (incoming and outgoing) delivered to a common id or something of that, where they are whetted before being delivered.
any misuse on official mail is not accepted and abusive language should not be tolerated at any level. mostly the ones doing should be freshers or first timers or very close friends. still ignorance of law is not an excuse and a strong deterrent needs to be worked out, not just to the offenders but to everyone else

Issue a general circular to all the employees in your organisation stating clearly that official e-mail ids are meant for official communication only and not to be used as chat forums.

There is something called as maintaining the decorum...and if they are using abusive language on official mail it should not overlooked at all. They should know that they have to maintain a strict distinction between their private and professional life.
As its the first instance you can give them a warning stating if such an act occurs again in future it would invite strict disciplinary action.
Along with this you can issue a circular for the same, this way they will understand and appreciate the seriousness of the matter.
Regards
Ramneet

Hi,
As per my point of view inside the org email communication they should only used for official purpose not for entertainment purpose.
so, you send a warning mail to all emp.

All the mess ups start with words. Weed our else see your garden being ruined.
Regards,
Vikram Choudhary
Career One HR

I appereciate with what Jyoti has said. I did the same thing for communication skills in my Org and it really worked.

Hi
Such practices will lead to denigration of the Organization's culture.
Call ,counsel and if continued still .... take action.
Any indisciplinary act ,covert/overt should not be tolerated....
ravichandar m v