When your intention is to meet strategic goals, or is improving client relations, it is either to exceed in quality attainment or to adapt to the environmental changes, the right step is to undergo a need analysis of the organization.
TNA APPROACH:
IETR has adopted the ‘systematic approach for training’, which is initiated at the identification of the training needs of an organisation, and concluded at an assessment of the trainings thus taken.
This process provides a means for sound decision making to determine,
WHOM, WHAT, WHEN, WHERE, WHY & HOW OF TRAINING
The concept is based on obtaining an overall view of the training process, characterized by orderly process of gathering & analyzing, organizational & individual performance requirement
WHY TNA ?
TNA PROCESS
• It Aims at
Performance Enhancement
•
Is Client centered
• It Creates
Enthusiasm among internal customers
•
Is Systematic providing
Objective study
• Is Focused and surfaces
Genuine Training needs
• Leads towards
Effective and Efficient training.
• Provides basis for
design, delivery and evaluation.
• Looking at
organization as a whole
• Organization’s
functions, systems & processes
•
Identify performance problems
•
Analyze performance problems
• Identify
training and development needs
• Recommend
training interventions and
non training implications
• Help org. to decide priorities for investment
•
Help them plan training activities
Objectives of TNA :
• Identify and define the
present thrust or focus area of the organization
• Conduct
functional analysis of the organization
• Find out
performance gaps affecting the thrust area
• Identify the
performers contributing towards it.
• Identify training and
non training needs to improve performance
TNA DELIVARIABLES: - Identifying training and non training needs at the organizational level to enhance its effectiveness.
It would include Improving product / service quality and share of market. It would help increasing the level of output, the productivity.
Improving the client relations by improving organizational and functional image, by reducing the complaints, rejections, or goods returned. It also helps increase the proportion of on – time deliveries.
Laxmikant Shinde
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