How Do You Identify Training Needs in Your Organization? Seeking Practical Insights

Hi all,

Please give me insight on training needs identification in an organization. What are the ways by which training needs are identified?

Hi Deepti,

I am attaching a PDF file on TNA, and you can still find more information in the Training and Development section, which I am sure will be very helpful to you.

Regards

I think the basic things required for the analysis of training are:

1. Performance appraisal
2. Job description
3. Competency mapping

Performance appraisal provides insight into how the employee is performing. Job description helps you understand what is actually required for the job. Competency mapping informs you about the competencies required.

Ekta

Dear Antony,

I am Rupali Wadhwa located in Delhi and working on the identification of training needs in my organization. I would really appreciate it if you could email me this attachment as I am unable to open it.

Regards,

Hi,

I am Lakshmi, studying for my MBA final year with an HR specialization. Presently, I am working on my project on E-Governance – the impact of training on the performance of employees. Therefore, I kindly request you to send a questionnaire on E-Governance, as it would greatly assist me with my project.

Details:
- Course: MBA
- Specialization: HRM
- Project: Impact of training on the performance of employees
- Questionnaire needed on E-Governance regarding the impact of training on the performance of employees.

With Regards,
Lakshmi S.

Dear Rupali / Ajith,

I am once again attaching the TNA File which is in Adobe format. Right-click on the file and select "Save Target as" to download it onto your desktop. I am sure you can now open it. In case you still can't open it, let me know, and I shall help you.

Regards

I had no problem downloading and opening the document. It's a very good short article - read it and get started with its advice. It may be the case that you don't have the Adobe Acrobat Reader installed on your system. Go to www.adobe.com and follow the links for the free Acrobat Reader. You may find that you first have to save the download on your hard disk and then open it from within your file manager.

Kind regards, Martin

Thank you, Antony. Actually, I was clicking twice to open it. It's really very useful, and I fully agree that people open up more in informal meets than in formal meetings.

Regards

There are the following ways of training needs analysis:
- Competence Matrix
- Performance Appraisal
- Job Evaluation

Regards,
Yogesh Kapde
HR Manager

Hey Deepti,

Are you from Pune? I am asking because one of my friends named Deepti has also joined here. Just trying to confirm if you are the one!

Regards,
Pallavi

Hi Antony,

That was a very helpful article on training needs analysis. Thanks a lot. I shall refer to it for my projects.

Regards,
Tithi

Dear Anthony,

Greetings! I'm Raj from Bangalore. I have been told to give a presentation on identifying training needs. I could not open your posting. If you could attach that info to my ID (rajesh_c_p@rediffmail.com), that would definitely serve my purpose.

Regards

Hi,

You can go through the PDF sent by Antony in the Training and Development section of this site. It would be helpful for you.

Dear Asinha,

Please email me details about your organization and the services you offer. I am interested in the 'Train-the-Trainer' course. Do you offer this course?

Sridhar
Bangalore
9980570366

Dear Antony,

I do not know why I can't open the PDF file. When I double-click on your PDF file, nothing appears. Can you please send me the file again? I already opened it using my PDF.

Thank you! :)

Dear Newbies -

Yes, this is for all who know how to log in to this forum. If you are facing issues with downloading the file, please follow these steps:

1. Right-click your mouse button (the arrow should be pointed on the attachment - this will be in Anton's post).
2. In the options, click "save target as."
3. Whatever the menu shows, do not try to outsmart Windows! Just hit enter and proceed with the "save" option. While doing this, ensure you save it on your desktop or in my documents.
4. Make sure that Adobe Acrobat Reader is installed on your machine (with the correct version), or no one can do much to help you with the same.
5. Lastly, when you finally access the file, please come back here and thank the original poster, "Anton."

Now, please proceed cautiously. Best of luck!

Nad

Hi Anthony,

I am actually preparing the Training Needs Analysis Format so that I can send it across to the Team Leads to have it filled out by their respective teams. However, I have a doubt about the file you sent. For example, let's consider a scenario where the company is working on JAVA, and there are some employees who may not be very thorough in certain aspects of the JAVA program. How can we identify such gaps, and what type of questions will help us determine if an employee is lacking knowledge in those areas?

Regards,
Jennifer Isaac

[quote="Ekta Sharma"]

I think the basic things required for analysis of training are:

1. Performance appraisal
2. Job description
3. Competency mapping

Performance appraisal gives you insight as to how the employee is performing. Job description will help you know what actually is required for the job. Competency mapping will let you know what competencies are required.

Ekta

[Hi all, this is Mausam Joshi, a new member of the group. I'm working in an MNC, projects-based organization at Baroda. I am starting training activities at my place and want to prepare a training calendar. But before that, I need to identify training needs. Please send me the format/template of training need identification]

Hi all,

I've gone through the PDF file sent by Anthony. Mine is a small organization, and to start with, I have planned to create a simple format and distribute it to all HODs to get it filled out by their team members. Based on their inputs, I can prepare my training calendar.

I am attaching the format for your inputs and suggestions.

Regards,
Mausam 😉

Hey guys, I'm new to this group. Sometimes I get lost in the process of browsing. Can you please guide me on how to use this site?

Regards,
Mausam

Hi Anthony,

I saw your message on the site. I am currently working on a project on Needs Identification, and I would appreciate it if you could email me the documents for the same.

Thanks

Hi Everybody!!!

First of all, thanks to Antony and Mausam for the nice posts on Training. I have just joined a company as HR. It is a new software firm. I have been asked to prepare complete training details. Can anybody please guide me on how to start, what documents I need to maintain, and what will be the process???

Please guide, I am totally stuck.

Thanks and regards,

Hi Vandana,

I am currently pursuing an MBA and undertaking an internship. The topic of my internship is related to the training needs identification of competencies required by employees. I would greatly appreciate any suggestions you could provide, as well as any model/framework related to competencies.

I am eagerly awaiting your response.

Thank you,
Vandana

When your intention is to meet strategic goals, or is improving client relations, it is either to exceed in quality attainment or to adapt to the environmental changes, the right step is to undergo a need analysis of the organization.
TNA APPROACH:
IETR has adopted the ‘systematic approach for training', which is initiated at the identification of the training needs of an organisation, and concluded at an assessment of the trainings thus taken.
This process provides a means for sound decision making to determine,

WHOM, WHAT, WHEN, WHERE, WHY & HOW OF TRAINING

The concept is based on obtaining an overall view of the training process, characterized by orderly process of gathering & analyzing, organizational & individual performance requirement

WHY TNA ?
TNA PROCESS
• It Aims at Performance Enhancement
• Is Client centered
• It Creates Enthusiasm among internal customers
• Is Systematic providing Objective study
• Is Focused and surfaces Genuine Training needs
• Leads towards Effective and Efficient training.
• Provides basis for design, delivery and evaluation.
• Looking at organization as a whole
• Organization's functions, systems & processes
• Identify performance problems
• Analyze performance problems
• Identify training and development needs
• Recommend training interventions and non training implications
• Help org. to decide priorities for investment
• Help them plan training activities

Objectives of TNA :
• Identify and define the present thrust or focus area of the organization
• Conduct functional analysis of the organization
• Find out performance gaps affecting the thrust area
• Identify the performers contributing towards it.
• Identify training and non training needs to improve performance

TNA DELIVARIABLES:

• Identifying training and non training needs at the organizational level to enhance its effectiveness.

It would include Improving product / service quality and share of market. It would help increasing the level of output, the productivity.
Improving the client relations by improving organizational and functional image, by reducing the complaints, rejections, or goods returned. It also helps increase the proportion of on – time deliveries.

Laxmikant Shinde
[Login to view]

Mr. Cindoy,

This is Gunjan here, PGDM 2nd year. As you are a training officer of your company, I want to know what qualifications are required to be a training officer. How can a new aspiring manager look forward to choosing his specified field?

Thank you.

Hello everybody,

I am currently undergoing my summer training, and my project topic is employee satisfaction. I am struggling to come up with how I will prepare my questionnaire. I am working as a trainee at United India Insurance Co., which is a nationalized bank. Could you please assist me in preparing the questionnaire for the specified topic?

Thank you.

Hi,

I'm doing a project on Mapping Training Needs of Employees. The project should be around 100 pages. If there is any input that would be useful to my research, kindly let me know. Also, if anyone can brief me on how to go about with my research, I would be grateful.

Thank you :)

1. Review your business objectives and identify critical

Hi everyone! This is Sindhu. I am doing my MBA in HR. Kindly, please tell me what kind of projects will be good to do in training and development. Can I do it in a government organization like ECIL? Kindly help me as I am running short of time. Thank you.

Hi Deepthi,

May I share a few ways of identifying the training needs?

1. Ask the employee what new he or she would like to learn.
2. Get the training needs identified by the employee endorsed by his/her superior.
3. Ask the superior to identify training needs for every employee working under him/her.
4. The gap between the required competence of a particular job and available competence in the person working is the training need.

Hope this info will be of some help to you.

Regards,
Vishwas H. Watwe

Hi Deepthi,

For preparing a training calendar, you need to be aware of the following things:

1. Prepare Training Needs Analysis (TNA) department wise.
2. Review the TNA with each department head to determine the required level of training for the employees. Also, prepare the gap analysis; this will help understand where the employees stand.
3. Determine whether to provide in-house or external training.
4. If external, identify training vendors and prepare the training budget.
5. Ask department heads to submit their feedback on employee performance before and after the training program.
6. Collect employee feedback on the training course (Training Evaluation feedback). This will help evaluate the training vendor.

Training will assist employees in acquiring competencies for higher positions and aid in their career growth. Don't send employees for namesake; they should be committed to the organization.

Saji

For freshers, the basic course involves communication skills. This can be a generalized one or it can be combined with the values and culture of the organization.

Most important is to align the training needs with the growing business needs. Identify and understand the mission/objectives for the coming 2 years, and this will help in TNA.

Hi,

I'm doing a project on Mapping Training Needs of contractual Employees and am totally lost at it. Please help me with that. Also, if anyone can brief me on how to go about with my research, I would be grateful.

Thank you

Hi Deepthi.J,
Soft skill to be given for freshers;
• Communications skills
• Teamwork/Team building
• Positive attitude
• Customer service / selling skills (based on their job requirements)
• Time & Stress management
Regards,
Moataz

Dear Antony,

I am Mani, a trainer located in Delhi. I read one of your old messages about training needs identification. Your PDF document is very helpful for training needs identification. However, could you help me understand the CAUSE model?

Regards,
Mani