I have worked in Companies A and B. Company A is a startup (still in business), and Company B is an MNC, a very famous MNC in India.

I had another interview with Company C. In the HR round of Company C, I had clarified about employment with Company A. The company still shared the offer letter. After that, I once again clarified all the details about Company A, as I did not have any email IDs for Company C before this. I don't have a problem with Company B since Company B is an MNC. Even my BGC with Company B was cleared (twice, actually, once while joining and once while joining an Insurance project).

Now, company C has changed my Joining Date. When I asked, HR told me that there may be discrepancies in my documents from Company A. I asked if I needed to share bank statements or PF statements. The HR said that the BGC team has not replied yet, and hence, there is a delay in my DOJ.

I am willing to share the screen, or even if the BGC team comes out physically to me, I can take that person to the bank and get the bank statement directly from the bank, with advice from bank officers. I clarified that I had enough proof that each and every word that I had mentioned was correct. To this, HR said that there is no need to haste; just wait for a couple more times.

I am very anxious, as I was so excited for this company. It is not easy to find a new company anytime soon. Also, new companies may also have such BGC and the same problem may happen. What can I do?

From India, Bengaluru
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Dear Kumar Sankar,

Occasionally, background checks are delayed because these checks are outsourced. The companies that conduct the background checks may also experience a shortage of manpower, which could be a reason for the clearance delays.

You have been in contact with the HR of Company C regarding this matter. For your next follow-up, it is advised to send a hard copy of the letter to the HR. Please outline the same sequence of information as you have shared in your previous post on this forum. In the final paragraph, mention that meeting financial obligations is crucial, and any extension of the joining date would cause significant hardships. You affirm the accuracy of the previously stated facts and are willing to provide an affidavit if needed.

Please await a response from the HR. If you do not receive a satisfactory reply, consider sending a follow-up letter to the Head of HR. If there is still no progress, as a last resort, send the letter to the Managing Director of the company, emphasizing the urgency of being onboarded promptly.

Thank you,
Dinesh Divekar

From India, Bangalore
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Hi Dinesh,

Thank you for your insight. If a background check is rejected without any fault of mine, am I liable to get the reason from HR? I haven't lied about anything, and I have government documents like bank statements and PF reports to back my claim. So, even then, can they still refuse to onboard me without justification? If yes, can I take a legal route?

I am anxious. That's why I am asking.

From India, Bengaluru
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Dear Kumar Sankar,

Did Company A issue a relieving letter to you? What exactly is the doubt about your employment with Company A?

Your anxiety about non-communication is understandable. But being engulfed by anxiety, sending a lawyer's notice to the future employer would be imprudent. The steps to be followed before sending the lawyer's notice are mentioned in my post. Follow those steps. Maintain a proper office file to preserve the hard copies of the correspondence.

Thanks,

Dinesh Divekar

From India, Bangalore
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