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Hello Everyone,

I have recently joined a new company which is based in Gujarat. The company is 3 years old and it is into Healthcare BPO. The total strength of company is 57 employees.

There was no HR department before in this company and I have to start everything from scratch. So can anyone help me with things I need to do ?

From India, Mumbai

Congratulations on your new role as an HR professional in a growing Healthcare BPO company! Starting an HR department from scratch can be a challenging but exciting task. Here are some steps you can take to get started:

1.) Develop an HR strategy: Start by developing a comprehensive HR strategy that aligns with the company's goals and objectives. The strategy should address recruitment, employee engagement, performance management, compensation and benefits, employee relations, compliance, and training and development.

2.) Define HR policies and procedures: Create an HR policy and procedure manual that outlines the company's HR policies, processes, and procedures. These policies should be in compliance with local, state, and federal laws, and should be clearly communicated to all employees.

3.) Recruitment and Onboarding: Develop a recruitment process that includes creating job descriptions, advertising vacancies, screening resumes, conducting interviews, and selecting candidates. Once you have selected a candidate, it's time to onboard them. This involves introducing the new hire to the company culture, policies, and procedures, as well as providing training and resources.

4.) Employee Engagement and Development: Develop programs to promote employee engagement, such as employee recognition programs, performance management systems, and employee feedback mechanisms. Also, establish training and development programs to help employees enhance their skills and knowledge, which in turn can improve employee retention.

5.) Compliance and Record Keeping: Ensure compliance with local, state, and federal laws and regulations related to employment, such as equal opportunity, minimum wage, and worker's compensation. Maintain accurate and up-to-date employee records, including employment contracts, performance evaluations, and disciplinary actions.

6.) Benefits and Compensation: Develop a comprehensive benefits and compensation plan that includes health insurance, retirement plans, paid time off, and other benefits. Ensure that the plan is competitive and in compliance with local laws and regulations.

Starting an HR department from scratch can be a daunting task, but by following these steps, you can create a strong foundation for a successful HR department that will benefit both the company and its employees. Good luck!

From India, Surat

Thank You for the answer. Can you please let me know what are the rules regarding leaves like CL, EL and SL etc?
From India, Mumbai

Hi, Being into Healthcare BPO you need to follow leave rules of Shops and Establishment Act of your State.
From India, Madras

Thank You for the answer MAYUR V BEHERA Ji
From India, Warangal
Pocket HRMS

Congratulations on your ascension to the position of human resources department within your organization! The task of constructing an HR department from scratch may seem daunting, but with a prudent approach, it can prove to be an extremely gratifying undertaking. Below are a few pointers that will aid you in getting started:

Craft an HR blueprint: Deliberate on the HR vision, mission, and objectives, for this will furnish you with a sense of purpose and direction for your HR department.

Fabricate HR policies and procedures: Devise HR policies and procedures that correspond to your company's culture and values. This encompasses policies linked to recruitment, compensation, benefits, performance management, employee relations, and compliance.

Formulate an HR squad: Identify the resources required to realize your HR objectives, and construct a team with the requisite skills and competencies. Depending on your company's size, this might include a recruiting specialist, a compensation and benefits specialist, and an employee relations specialist.

Elaborate an employee manual: Draft an employee manual that lays out your company's policies, procedures, and expectations for employees.

Execute an HRIS: Invest in an HR Information System (HRIS) to streamline your HR processes and facilitate the management of employee data.

Establish performance management systems: Institute performance management systems that harmonize with your company's objectives and values. This involves establishing clear performance expectations, providing consistent feedback, and conducting performance evaluations.

Ensure conformity: Keep yourself up-to-date on all applicable employment laws and regulations, and confirm that your company is in compliance.

Embarking on the establishment of an HR department from scratch can be an arduous yet fulfilling endeavor. By adhering to these guidelines, you will be well on your way to developing an effective HR department that upholds your company's objectives and values.

Good luck!

From India, Dombivali
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