oneml-support
We're building an employee wellness & support solution, and I'd love to get some information about current problems that'll help us solve for better practices. Please share your responses about
1) Is 1-1 support for employees from the HR team considered a top priority? How many hours does each member spend over a month talking to employees about their concerns and wellbeing?
2) How often do these activities happen:
(a) employee engagement survey
(b) employee wellness survey
(c) town hall meetings

Thank you, really appreciate your help!

From India, Bengaluru
PROFESSIONALS AND BUSINESSES PARTICIPATING IN DISCUSSION
Drsivaglobalhr
Doctor Siva Global Hr
Oneml-support
Community Leader

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drsivaglobalhr
297

Dear Colleague,

QUESTION: You are building an employee wellness & support solution, and you'd love to get some information about current problems that'll help us solve for better practices.

In employee wellness program it is suggested to work out all 3 dimensions as we did in many of our past companies: A) Physical Wellness B) Mental Wellness C) Social Wellness. The Organization has to focus on all 3 dimensions by having a clearly defined / user centric programs. A Team including HR, Medical and Health Care professionals may work together.

QUESTION: 1) Is 1-1 support for employees from the HR team considered a top priority? How many hours does each member spend over a month talking to employees about their concerns and wellbeing?

Post Covid situation made it happen that the Top Management and all across the organization focus and work closely on Wellness programs and companies coming out with lot of innovative ideas. Yes it is Top most priority in most of the organizations. There is no hard and fast hours fixed for understanding the concerns and it has to be done very informally. One good idea was that what we did in one of the company was HR Tea Time. Here each department is covered twice in a month for a very informal time slot with high tea and to gather the details and support required for each valuable employees.


2) How often do these activities happen:
(a) employee engagement survey- Employee Engagement Surveys normally can be done once in 6 months which is an ideal time line. We tried to reduce the cycle but it does not work out for the reason that for implementing the Action Plans of one survey on the identified points it might take time to fully do justice. Apart from this on daily basis we measure TODAY'S MOOD of Talents when they punch their attendance and it any important triggering is identified, then immediate focus group and meetings are done to clear the concerns. Then RAG TAG analysis is done once in 6 months where in it helps to identify the engaged employees and disengaged employees as well and leading to clear action plans and feedback sessions.

(b) employee wellness survey : Employee Wellness survey is done once in a quarter covering the Physical, Mental and Social aspects of wellness on an identified focus areas and the focus points keeps shifting from quarter to quarter. The identified concerns are attended to and clear feedback is shared in the monthly meetings of the organization in a detailed manner.

(c) town hall meetings : The TOWN HALLS are conducted during each quarter once the last quarter results are published and combined with status of actions plans on wellness programs/ surveys and so on are shared in the meeting by Action Team to all employees virtually.

Some good ideas are :

- Doctor on Call
- Daily health Tips
- Family Doctor
- Diet for the day suiting age group and climate
- Preventive Medical and Health Education
- Medical Checks and Camps for Families and Employees
- Health Portal as Wellness Portal where any employee can login and give their ideas/ concerns/ expectations and so on.
- Mental Health Coaching
- Spiritual Sessions segments by YouTube and live sessions
- Live YouTube Health advisory
and so on.

From India, Chennai
oneml-support
Dear Siva, thanks for explaining in such detail. Really helps what I am looking to do, can't appreciate your response enough.

If it's okay, can you talk about how useful each of these initiatives have been to help improve the overall employee experience at your org.? And have you also partnered with any 3rd party vendors for some of these services? Would be great to know, thanks again!

From India, Bengaluru

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