Can anyone tell me what should be the appropriate scorecard of blood bank. Please help me.

Hi!! I am doing a course in HR certification, I have given an assignment to develop a scorecard of blood bank in one slide. I am confuse. How to prepare it?
Please guide all seniors.If any hit or format available to you, please help me.
Thanks
Sukanya Mukherjee


Dear Sukanya,
Though I have not worked in hospital or I was not associated with the blood bank as such, from my consulting experience on Performance Management System (PMS), I have designed the KPIs for the blood bank. You may use the following KPIs to measure the performance of the blood bank:
a) Capacity utilisation: - storage capacity used against storage capacity available
b) Turnaround time: - Average number of days/weeks for which the average bottle remained on the shelf
c) Obsolesce: - % of blood bottles became obsolete because of overage (remained with blood bank beyond expiry date). Formula is (Number of bottles became obsolete*100/Total bottle capacity)
d) Quality: - % of blood bottles rejected because of the contamination went undetected at the blood bank
Thanks,
Dinesh Divekar

From India, Bangalore

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