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sukanya-mukherjee
Can anyone tell me what should be the appropriate scorecard of blood bank. Please help me.

PROFESSIONALS AND BUSINESSES PARTICIPATING IN DISCUSSION
Dinesh Divekar
Business Mentor, Consultant And Trainer

sukanya-mukherjee
Hi!! I am doing a course in HR certification, I have given an assignment to develop a scorecard of blood bank in one slide. I am confuse. How to prepare it?
Please guide all seniors.If any hit or format available to you, please help me.
Thanks
Sukanya Mukherjee


Dinesh Divekar
7855

Dear Sukanya,
Though I have not worked in hospital or I was not associated with the blood bank as such, from my consulting experience on Performance Management System (PMS), I have designed the KPIs for the blood bank. You may use the following KPIs to measure the performance of the blood bank:
a) Capacity utilisation: - storage capacity used against storage capacity available
b) Turnaround time: - Average number of days/weeks for which the average bottle remained on the shelf
c) Obsolesce: - % of blood bottles became obsolete because of overage (remained with blood bank beyond expiry date). Formula is (Number of bottles became obsolete*100/Total bottle capacity)
d) Quality: - % of blood bottles rejected because of the contamination went undetected at the blood bank
Thanks,
Dinesh Divekar

From India, Bangalore
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