No Tags Found!

dhritimanbhuyan
Hi,
We have started a chat process in our organisation. I am looking for a sample quality check sheet in order to measure our chat agents. I just want to know the parameters which needs to be given special emphasis while auditing this process.
Please see if there can be any help.
Regards,
Dhritiman Bhuyan

From India, New Delhi
nashbramhall
1624

KIndly see the material at Sample Call Center Call Scoring Evaluation Form Items and let us know which of the parameters apply to your situation and why. Also, it would be much appreciated if you could post a copy of your design.
From United Kingdom
Community Support and Knowledge-base on business, career and organisational prospects and issues - Register and Log In to CiteHR and post your query, download formats and be part of a fostered community of professionals.





Contact Us Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2024 CiteHR

All Copyright And Trademarks in Posts Held By Respective Owners.